Maintenance Vendor Coordinator - Work From Home

GC Realty & Development

23h • Remote

About The Position

At GC Realty & Development, we pride ourselves on delivering The GC Realty Experience™-which means every work order gets handled accurately, efficiently, and with a high standard of service. The Maintenance Coordinator is the engine behind that experience. You'll assign work orders, communicate with vendors and residents, and keep things moving behind the scenes. This is a remote position (for international team members), but don't mistake that for easy-we move fast, hold each other accountable, and expect top-tier performance.

Requirements

• 2+ years of experience managing vendors, general contractors, or subcontractors
• Solid working knowledge of residential repairs-HVAC, plumbing, electrical, handyman basics
• Strong written and verbal English communication
• A track record of owning outcomes and getting results without needing to be micromanaged
• Effective time management skills and the ability to stay on task in a dynamic environment

Nice To Haves

• Familiarity with market repair pricing in the Chicago area is a plus
• High attention to detail and the ability to manage multiple tasks without dropping the ball

Responsibilities

• Assign and schedule work orders to the right vendors based on skill, urgency, and location
• Be the communication hub between vendors, tenants, and the internal property management team
• Negotiate fair, transparent pricing on repairs, breaking down labor and material when needed
• Monitor work order performance and ensure we're meeting KPIs and SLAs
• Review vendor invoices and prepare them for billing-accurately and on time
• Maintain strong relationships with vendors so you can rely on them when challenges arise
• Make judgment calls on repair quality based on photos and reports-know when it's good enough and when to push back

Benefits

• Salary: $7.00 - $9.00 USD per hour
• Monthly Bonus: 12% opportunity for performance based bonus
• Book Club: Up to $500 per year for reading approved books
• Referral Program: $1,000 bonus for referring a candidate who gets hired
• Professional Development: A budget allocated to support team members who want to grow
• Paid Time Off: 10 days of accrued PTO per year
• Paid Birthday: Take your birthday or another day that month off, on us
• Paid Holidays: 7 paid holidays per year
• Culture of ownership: We don't babysit. We collaborate, solve problems, and deliver results

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed