Maintenance, Build & Service Engineer

Winbro Group Technologies•Rock Hill, SC

2d•Hybrid

About The Position

Winbro Group Technologies is an acknowledged world market leader in the development and manufacture of advanced machine systems, technology and services. In addition to providing turnkey solutions for the aerospace and land-based gas turbine industries, Winbro has an approved component manufacturing facility which utilizes our own machines and technologies. The Maintenance, Build & Service Engineer will work with our customers (External and Internal) to ensure our products and systems provide maximum performance, improving productivity, reliability, and safety. Working independently to troubleshoot and provide solutions to machine breakdowns, installation, commissioning, and on-going maintenance of Winbro equipment including machines, water plants, tooling, machine rebuilds and technology upgrades. New OEM Build, Installation, & Service of Winbro equipment within our Rock Hill manufacturing facility and customer sites will be required. Maintain, service, and commission EDM, ECM, and Laser machine tools utilizing electrical, mechanical, pneumatic and high-pressure water systems troubleshooting skills. Provide technical customer support during the installation, commissioning, and servicing of Winbro manufactured machinery along with associated support equipment. The wiring, power up and commissioning of our range of machines in the US working directly to schematic drawings. Diagnosis of fault conditions and rectification of minor discrepancies. Set-up, inspection and test of electrical and mechanical systems in a safe and controlled manner. Responsible for the prompt identification and resolution of machine issues and breakdowns. Installation and commissioning of Technical upgrade packages from mechanical, pneumatic and electrical drawings, along with Software & Firmware updates of required components. Executing on Preventative and Reactive maintenance at customer sites along with timely response to service requests. Provide technical support and service training both internally and externally while maintaining professional and technical knowledge. Accurate completion of written and PC based maintenance records. Provide periodic reports to management including customer complaints, trends, and suggestions for improvement.

Requirements

High school or GED required
Must possess basic software skills and be proficient in Microsoft Office Suite (Word, Excel, PPT, & Outlook)
Detailed working knowledge of PC based CNC equipment and drive systems as applied to complex 5 axis CNC machine tools.
Excellent all-round skills in Electrical/Electronic and Mechanical maintenance disciplines.
Working knowledge of PCs, general testing equipment & PC based control systems
Able to read systems/machine layout with blueprints for installation onsite.
Ability to direct contractor(s) during systems/machine installations.
Perform intermediate PLC troubleshooting (ex: program editing and network connections)
Excellent customer service and communication skills required.
Ability to work in a team
Must possess a valid drivers' license
US Citizen or existing Green Card Holder

Nice To Haves

Vocational or Technical training recommended
3-5 years of field service experience recommended
Understanding of non-conventional machine tools and experience with part programming and process development as applied to non-conventional machining equipment is preferred.
Experience of high voltage or high ampere machine tools will be of interest.

Responsibilities

Troubleshoot and provide solutions to machine breakdowns, installation, commissioning, and on-going maintenance of Winbro equipment including machines, water plants, tooling, machine rebuilds and technology upgrades.
Perform New OEM Build, Installation, & Service of Winbro equipment within the Rock Hill manufacturing facility and at customer sites.
Maintain, service, and commission EDM, ECM, and Laser machine tools utilizing electrical, mechanical, pneumatic and high-pressure water systems troubleshooting skills.
Provide technical customer support during the installation, commissioning, and servicing of Winbro manufactured machinery along with associated support equipment.
Wire, power up and commission Winbro machines in the US working directly to schematic drawings.
Diagnose fault conditions and rectify minor discrepancies.
Set-up, inspect and test electrical and mechanical systems in a safe and controlled manner.
Identify and resolve machine issues and breakdowns promptly.
Install and commission Technical upgrade packages from mechanical, pneumatic and electrical drawings, along with Software & Firmware updates of required components.
Execute Preventative and Reactive maintenance at customer sites and respond to service requests in a timely manner.
Provide technical support and service training both internally and externally.
Complete written and PC based maintenance records accurately.
Provide periodic reports to management including customer complaints, trends, and suggestions for improvement.