Maintenance Associate, Ala Moana
About The Position
The Hermès Ala Moana Boutique is seeking a Maintenance Associate to join their team. This position will report to the Operations Manager and work collaboratively with various managers to ensure the overall maintenance, upkeep, and cleanliness of the boutique in a fast-paced, luxury environment. The primary responsibilities include aiding in the management and coordination of contract cleaning services and maintenance vendors, ensuring the boutique maintains a perfect and clean appearance throughout operating hours. This involves maintaining the cleanliness of various areas such as shelving, display cases, windows, restrooms, common areas, and the team kitchen. Additionally, the Associate will assist in coordinating and setting up/breaking down equipment for special events.
Requirements
- 2+ years of relevant experience in facility and maintenance, preferably in a high-end environment.
- High School Diploma
- Work requires frequent standing, walking and use of tools and cleaning equipment.
- Must be a self-motivator, achiever, accountable, responsible, and responsive.
- Must be willing to learn and grow professionally.
- Ability to multi-task between regular maintenance, emergency maintenance repairs, and daily correspondence with stores and vendors.
- Must be able to work alone and have the ability to work independently with hands-on experience and know-how.
- Must be able to communicate with email and Microsoft Office programs including Excel and Word.
- Work requires frequent bending, reaching and occasional lifting/moving up to 50 pounds.
- Work requires good manual dexterity and eye to hand coordination.
- Proper attire is required at all times.
Responsibilities
- Regular monitoring and cleaning of shelves, display cases, glass surfaces, restrooms, and common areas throughout store operating hours.
- Addressing and resolving assigned maintenance tasks, coordinating with vendors and the Store Director/Construction Department, and keeping LP and senior management informed.
- Supervising all technicians in store and understanding all aspects and systems in the building.
- Providing a daily update on Maintenance progress.
- Ensuring the safety of store staff on assigned projects and maintenance emergencies.
- Reviewing environmental safety issues at the store and raising concerns to the supervisor.
- Managing store maintenance/facilities and cleaning supplies (e.g., light bulbs, cleaning solutions, bathroom supplies).
- Supervising cleaning crews.
- Assisting with Store Events by executing Back of House miscellaneous needs, such as deliveries, installations, and break downs.
- Managing stock levels of kitchen supplies & perishables, including bistro/bar supplies for servicing guests with tea, champagne, and/or water.
- Performing all other duties assigned by the supervisor.
Benefits
- Commission and bonus incentives based on sales performance
- Medical, Dental, Vision
- Life Insurance and Disability
- Paid time off (12 company holidays, 2 wellbeing days, and sick & safe time)
- Paid Parental Leave and Transition Time
- 401(k) and Roth Retirement Plan with company matching and profit sharing
- Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
- Product discount and EAP resources
- Access to Calm App, Health Advocate, Family Building Support, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
