Maintenance Assistant ALF

Elderwood•City of Tonawanda, NY

10d•Onsite

About The Position

Maintenance team members support the health and well-being of residents by maintaining the facility, its furnishings, and grounds. The Maintenance Assistant helps ensure the safety of residents and staff by performing repairs and upkeep, including lawn care and snow and ice removal. Duties may involve electricity, plumbing, painting, carpentry, equipment and mechanical systems, heating, cooling, and water systems, except where those services are handled by outside contractors under service contract. The position may also involve handling freight, moving heavy furniture and equipment, and driving a company vehicle as needed. The role requires a dependable, safety-conscious employee who treats residents with courtesy, respect, and kindness; protects resident privacy and confidential information; provides strong customer service; and adapts priorities to changing facility needs. The employee follows facility policies, procedures, safety standards, dress code, and timekeeping requirements; participates in meetings and in-services; and supports Elderwood’s Mission, Vision, Values, code of conduct, compliance, and HIPAA policies. As directed, the employee participates in the on-call program and adjusts their schedule to meet facility needs.

Requirements

Minimum age of 18.
At least one year of related work experience in maintenance, carpentry, contracting, or a similar field.
Current, valid driver license.
Participation in the facility on-call program, which may include working off-hours.
Experience operating equipment such as small hand tools, electric tools, lawn mowers, and snowblowers.
Demonstrated problem-solving skills.
Exceptional customer service skills.
Strong oral and written communication skills.
Basic reading and writing skills.
Proficiency in safety protocols, applicable regulations, and personal protective equipment (PPE).
Ability to work autonomously with minimal supervision.
Strong integrity and work ethic.
Genuine concern for the elderly and a dependable, patient, and compassionate attitude toward residents.
Ability to read, write, speak, and understand English at an intermediate or more advanced level.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Perform or assist with maintenance duties involving electricity, plumbing, painting, carpentry, furniture refinishing or repair, mechanical systems and equipment, and heating, cooling, and water systems, except services covered by outside-contractor agreements.
Maintain grounds, parking lots, and driveways, including snow and ice removal except where covered by an outside-contractor agreement.
Handle incoming and outgoing freight as needed and lift or move heavy furniture and equipment.
Drive a company vehicle as needed or requested.
Treat residents with courtesy, respect, and kindness, and protect their rights, privacy, and confidential information.
Arrive on time, work regularly as scheduled, and provide own transportation.
Attend facility and staff meetings and required or preferred in-services.
Develop ideas that improve resident care or increase productivity and job satisfaction.
Follow applicable safety rules and standards of practice to support the safety of staff, residents, and visitors.
Know and follow facility policies and procedures, and provide a high level of customer service to residents, staff, and visitors.
Respond flexibly to changing situations and reprioritize work as necessary.
Participate in the on-call program as directed, including taking calls during evenings or weekends and adjusting the work schedule to meet facility needs.
Use the electronic timekeeping system as directed, follow the facility dress code, and wear a name tag at all times.
Follow policies and procedures for electronic devices, computers, and tablets.
Support and abide by Elderwood’s Mission, Vision, and Values, business code of conduct, compliance policies, and HIPAA policies.
Perform other duties as assigned by a supervisor, management staff, or Administrator.