Maintenance Assistant

Basecamp • Canmore, AB

1d • CA$0 - CA$22 • Onsite

About The Position

The Maintenance Assistant is responsible for the overall upkeep and daily maintenance of a 99-room hotel and an attached Nordic spa facility. This role ensures that all guest rooms, spa amenities, public areas, and back-of-house systems are functioning efficiently, safely, and in accordance with health, safety, and operational standards. Responsibilities include routine maintenance, equipment troubleshooting, preventative tasks, and emergency repairs across a variety of systems including plumbing, electrical, HVAC, sauna operations, and kitchen equipment.

Requirements

• High school diploma or equivalent
• Minimum 2 years’ experience in maintenance or facilities management (hotel/spa setting preferred)
• Knowledge of plumbing, electrical, HVAC, and mechanical systems
• Able to lift up to 50 lbs, climb ladders, and perform physical tasks in all weather conditions
• Strong problem-solving skills and the ability to work independently and efficiently
• Must be available for on-call shifts, including evenings, weekends, and holidays

Nice To Haves

• Technical training or certification in a related trade is a plus (CPO, First Aid, WHMIS)
• Familiarity with spa operations, pool systems, and water chemistry is an asset

Responsibilities

• Perform regular preventive maintenance checks in guest rooms (lighting, HVAC, plumbing, door locks, etc.)
• Complete work orders and maintenance requests promptly and thoroughly
• Repair drywall, touch up painting, replace fixtures, tiles, and caulking as needed
• Ensure all rooms meet hotel safety and quality standards prior to guest check-in
• Perform routine cleaning of pools and hot tubs, decks, filters, scum lines, skimmers to ensure a safe, sanitary, and presentable environment.
• Monitor and maintain sauna temperatures to meet operational standards
• Perform daily water balancing and chemical checks for hot/cold pools, ensuring pH, chlorine, and alkalinity levels are safe and compliant
• Assist on firewood deliveries
• Inspect and troubleshoot all spa mechanical systems (pumps, heaters, filtration systems)
• Perform routine spa property walk-throughs to ensure safety and cleanliness
• Monitor safety of Nordic spa guests and respond to incidents or malfunctions promptly
• Conduct regular building inspections and property walk-arounds to identify and resolve safety or maintenance issues
• Assist with landscaping and snow removal as needed
• Maintain back-of-house and public space systems including lighting, HVAC, and plumbing
• Assist with fire and life safety systems inspections and repairs (alarms, extinguishers, emergency lighting)
• Troubleshoot and repair minor electrical issues (lights, switches, outlets, appliances)
• Perform light plumbing work such as unclogging drains, fixing leaks, replacing faucets and valves
• Troubleshoot and assist with repair of commercial kitchen appliances including ovens, dishwashers, fryers, refrigeration units, and ventilation systems
• Coordinate with external contractors for major repairs as needed
• Respond promptly to guest and staff maintenance calls with professionalism and a service-first attitude
• Remain on-call as scheduled for after-hours emergencies or urgent maintenance needs
• Log all work completed and maintain records for inspections and warranty work

Benefits

• A gratuity program!
• Group health benefits plan (Dental, Vision, Paramedical, and more)
• Generous staff discounts at all our properties
• Family and friends discount at Basecamp properties
• Free access to the Everwild Nordic Spa
• Discounts on food & beverage at Rhythm & Howl
• Company paid staff events.
• Room for advancement in our growing company
• Be part of western Canada's fastest-growing hospitality brand
• A hands-on people focused Basecamp culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED