Maintenance and Operations Supervisor

City of Raleigh North Carolina • Raleigh, NC

10d • Hybrid

About The Position

The Maintenance and Operations Supervisor leads the day-to-day maintenance and repair activities for assigned Raleigh Water facilities and infrastructure. This position plans and prioritizes work, coordinates projects and resources, provides technical guidance to staff, and works with internal customers, contractors, and other stakeholders to ensure maintenance and repair needs are addressed safely, efficiently, and effectively.

Requirements

• High School diploma or G.E.D. equivalency
• 3 to 5 years’ experience in construction or skilled maintenance and repair project management of a variety of building systems, including HVAC, electrical and plumbing or related work
• Valid NC Class C Driver's License or the ability to obtain within 60 days of hire
• Knowledge of facility management practices, building systems, and construction principles
• Knowledge of preventative maintenance techniques and life cycle planning for MEP systems
• Knowledge of local, state, and federal safety and building code requirements
• Knowledge of budgeting, cost estimation, and procurement procedures
• Skill in coordinating multiple maintenance and construction projects
• Skill in diagnosing building and system maintenance needs
• Skill in preparing technical reports, maintenance schedules, and project timelines
• Skill in communicating effectively with contractors, staff, and leadership
• Ability to prioritize and manage a wide range of facility-related tasks and projects
• Ability to work collaboratively across departments and with external partners
• Ability to interpret plans, specifications, and technical documents
• Ability to use facility management software applications

Nice To Haves

• Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Responsibilities

• Supervise, manage, and evaluate assigned employees; prioritize and assign work; develop schedules; support employee training and development; and address employee performance and workplace concerns
• Plan and direct daily maintenance, repair, and upgrade activities for assigned City infrastructure, grounds, and facilities
• Coordinate and prioritize projects, determine labor and material needs, and provide technical guidance to staff in resolving maintenance and repair issues
• Serve as a liaison to internal customers, project stakeholders, contractors, and other partners; respond to customer requests and concerns
• Monitor contracted vendors and work activities to ensure quality standards, project expectations, and contract requirements are met
• Prepare and maintain financial, compliance, operational, and project documentation and reports

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED