Maintenance Agent, Smoky Mountains

AvantStay•Sevierville, TN

1d•Onsite

About The Position

AvantStay is looking for an experienced Maintenance Agent who will be responsible for ensuring that the property maintenance meets the company standards and those set by law. You will help troubleshoot basic to intermediate issues at our properties, fix inadequate parts of homes to make them functional, as well as conduct general home improvement tasks. The Maintenance Agent will inspect properties and the grounds for safety and cleanliness, and occasionally recommend and work with outside contractors as needed.

Requirements

2-3 years of experience in property management, hotel, or apartment complex maintenance
Prior experience conducting home maintenance
Understanding of all home upkeep tasks and knowledge of electrical, plumbing, pool, HVAC and landscaping work
Troubleshooting and problem-solving skills
Willingness to do what it takes for us to reach our goals
Love of handy work
Great communication skills and the ability to think on your feet
A perfectionist attitude and an obsession over all the details
Tech savviness to troubleshoot home technology issues and comfort navigating apps to document work via smartphone
Ability to lift heavy objects
Ability to be self-sufficient and independently complete jobs
Must provide your own tools
Must be able to access the market by vehicle (SUV or truck) in 20-30 minutes

Nice To Haves

Must reside within a short drive of our properties in the designated area.

Responsibilities

Partner with local hospitality & maintenance teams to complete maintenance requests
Perform maintenance to our properties such as repairing furniture, unclogging drains, painting, and replacing broken items
Prioritize and proactively resolve maintenance issues for guest arrival homes
Thoroughly document all maintenance and billing details in our task management system
Maintain organization and upkeep of supplies in storage such as tools, extra furniture and lamps, space heaters, and fans
Assist in the onboarding of new properties, performing general maintenance/touchups, and installing basic security components (doorbells, cameras, etc)
Move heavy objects and be on your feet for prolonged periods of time