Mainframe Workload Automation Analyst

AccentureMississauga, ON
CA$60,350 - CA$110,350Hybrid

About The Position

As a member of the Infrastructure and Operations team, you will be focused on IBM Tivoli Workload Scheduler / IBM Z Workload Scheduler support and optimization for enterprise batch and online scheduling environments. Acting as a technical SME for scheduling and automation. The role also provides 24x7 on-call production support and handles software maintenance, upgrades, and physical disk space (DASD) management across both mainframe and Windows Server environments.

Requirements

  • A minimum of 5 years hands-on experience with IBM TWS and IBM ZWS on z/OS.
  • Strong understanding of mainframe batch processing, JCL, and z/OS concepts.
  • Experience supporting mission-critical 24x7 environments.
  • Proven ability to troubleshoot complex scheduling, dependency, and batch-flow issues
  • Demonstrated experience with mainframe disaster recovery planning and execution.
  • Strong analytical, communication, and documentation skills.
  • Bachelor’s degree or completion of a college program in a related discipline, or equivalent experience.
  • English is required for this position as this role will regularly interact with English-speaking stakeholders across Canada.

Nice To Haves

  • Distributed workload automation integration.
  • CICS or DB2 batch dependency knowledge.
  • Mainframe scripting or DevOps exposure.
  • IBM Workload Scheduler certifications.
  • Banking, insurance, or regulated-environment experience.

Responsibilities

  • Provide Level 3 support for IBM TWS/ZWS in complex mainframe environments.
  • Design, maintain, and optimize job schedules, calendars, dependencies, and critical paths.
  • Monitor daily batch cycles and resolve issues to ensure SLA compliance.
  • Install, configure, upgrade, and support TWS/ZWS components and agents.
  • Analyze scheduling failures, delays, and bottlenecks; implement preventative fixes.
  • Optimize batch performance through workload balancing, automation, and capacity planning.
  • Ensure security, audit, and operational compliance.
  • Act as a workload automation SME and mentor junior staff.
  • Mainframe Disaster Recovery (MVSODR).

Benefits

  • Information on benefits is here.
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