Mainframe Storage Systems Engineer

Fidelity Investments•Westlake, TX

About The Position

We are seeking an experienced Mainframe Storage professional with hands-on expertise managing data stored on disk and tape across enterprise mainframe environments. This role is responsible for supporting and administering core storage and data management products, ensuring data availability, integrity, and recoverability for mission‑critical systems. The ideal candidate will have experience supporting and operating IBM mainframe storage and data utilities, including DFSMS, DFHSM, DFDSS, ACC, SRS, IDCAMS, FAVER, and other IBM data management tools. Responsibilities include providing operational support for data backup, recovery, disaster recovery, and high‑availability solutions, as well as ensuring adherence to best practices and operational standards. In this role, you will also provide technical leadership and guidance to peers and collaborate closely with business and operational teams to resolve storage‑related issues and implement improvements. Participation in on‑call rotations and providing Tier 1 operational support to production environments and business partners is a critical and expected part of this position.

Requirements

Bachelor’s degree in Computer Science or related field
Minimum of 5+ years of progressive experience in mainframe technical support
At least 5+ years of z/OS mainframe operating system support in a system programming role
Strong foundation in core technologies and infrastructure, including: Storage systems and tools and their interfaces with z/OS
Data structures, databases, files, and I/O
Solid business and IT functional knowledge
Strong collaboration and relationship management skills
Experience with IT strategy formulation, IT/storage trends, and emerging technologies
Demonstrated commitment to operational excellence, including ITIL lifecycle management and TLM processes for technology refresh
Hands-on experience with change management, incident management, and problem management
Proven ability to manage vendor relationships and partnerships
Advanced IBM z/OS Mainframe Storage expertise
Experience with z/OS replication solutions, including GDPS, Global Mirror, XRC, Global Copy, PPRC, FlashCopy, and HyperSwap
Advanced understanding of storage administration tools, including DTS ACC/SRC, DFDSS, DFHSM, FDR PAS, Extended Address Volumes (EAV), Control‑M, and Dino T‑REX / HSM Adminisaurus / RTD (plus)
Complete understanding of VSAM Record Level Sharing (RLS) capabilities and applications
Mastery of IDCAMS and access method services for system master and user catalogs
Strong knowledge of VSAM structures, including allocation, tuning, and support models
Advanced understanding of ICF Catalog architecture, including RLS‑enabled catalogs and execution of Forward Catalog Recovery in a live environment
Advanced knowledge of IBM DS8K storage platforms and IBM TS7700 Virtual Tape subsystems
Familiarity with emerging technologies such as Safeguarded Copy, Pervasive Encryption, and Remote Pair FlashCopy
Expert-level problem-solving and debugging skills, with the ability to support incident triage

Nice To Haves

Dino T‑REX / HSM Adminisaurus / RTD (plus)

Responsibilities

Supporting and administering core storage and data management products
Ensuring data availability, integrity, and recoverability for mission‑critical systems
Supporting and operating IBM mainframe storage and data utilities
Providing operational support for data backup, recovery, disaster recovery, and high‑availability solutions
Ensuring adherence to best practices and operational standards
Providing technical leadership and guidance to peers
Collaborating closely with business and operational teams to resolve storage‑related issues and implement improvements
Participation in on‑call rotations
Providing Tier 1 operational support to production environments and business partners