Mainframe Production Support
Capgemini•Chicago, IL
•$75,000 - $95,000•Onsite
About The Position
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Requirements
- JES (Scheduling)
- JCL
- SDS
- OpCon Or Any other Scheduling tool (Control-M or CA7 etc.) experience
Responsibilities
- Provides daily monitoring of computer platforms.
- Ensures all daily scheduled computer production work is completed accurately.
- Conducts scheduling and system monitoring tasks using appropriate tools.
- Troubleshoots operational issues as 1st level support and notifies appropriate support personnel for problem resolution.
- Records all trouble ticket issues/incidents and provides follow-up to customers.
- Provides 1st level help desk and online business application support, during and after normal business hours.
- Ensures all problems and issues reported to computer operations are recorded in the incident reporting log for review or action by Operations or IT Management.
- Communicates with all areas and levels within the organization.
Benefits
- Vacation: 12-25 days, depending on grade
- Company paid holidays
- Personal Days
- Sick Leave
- Medical, dental, and vision coverage
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
