Mainframe Infrastructure Engineer (Hybrid)
About The Position
Kyndryl is seeking a hands-on Mainframe Storage Engineer to support and evolve our z/OS environment end-to-end, covering core infrastructure and storage management. This role is responsible for stable operations, incident/problem/change management, capacity/performance tuning, and automation. The engineer will partner closely with application teams to ensure mission-critical workloads run reliably and securely. This is a project-based role where the individual will act as a subject matter expert in infrastructure, providing analysis, documentation, and timely solutions. The role emphasizes a hands-on approach and understanding the interaction between systems and their environment. Opportunities for on-the-job certification and qualifications are available, with potential career paths towards Architect or Distinguished Engineer.
Requirements
- 6+ years in mainframe (z/OS) infrastructure or production support roles.
- Strong hands-on knowledge of z/OS, JES2/JES3, TSO/ISPF, SDSF, USS/OMVS, SMP/E.
- Storage fundamentals: DFSMS, DFSMShsm, ICF catalog/IDCAMS, DASD/tape operations, space/VTOC management.
- Proficiency with monitoring and performance analysis (RMF/SMF, OMEGAMON, or similar).
- Solid understanding of ITIL processes and experience using an ITSM tool (preferably ServiceNow) for incident/problem/change.
- Strong analytical, communication, and stakeholder management skills.
- Ability to work in a follow-the-sun/on-call support model.
Nice To Haves
- Experience with Parallel Sysplex, GDPS, XCF, and high-availability designs.
- Advanced tuning skills for DB2 buffer pools, CICS regions, IMS databases, MQ channels/queues.
- Knowledge of networking on z/OS (TCP/IP stacks, VTAM/SNA, Enterprise Extender).
- Scripting/programming: REXX, Assembler basics, COBOL reading, Python on USS.
- Experience with capacity planning and cost optimization (MSUs, WLM policies).
- Background in regulated/enterprise environments (financial services, government, healthcare, retail).
- Automation/Dev: Zowe/Ansible
Responsibilities
- Administer DFSMS (ACS routines, storage groups/classes), DFSMShsm (HSM policies, space management, migration/recall), and Catalog/ICF management (IDCAMS).
- Manage DASD and tape subsystems (e.g., DS8000, TS7700), volumes, VTOCs, data sets, and replication.
- Partner with backup/recovery teams on policy, FlashCopy/Snap, DR readiness, and test execution.
- Implement and maintain RACF/ACF2/Top Secret security controls; support audits and compliance (SOX, PCI, ISO, etc.).
- Participate in BCP/DR planning, testing, and documentation.
- Apply SRE/operational excellence practices: error budgets, toil reduction, problem elimination, and automation-first mindset.
- Drive incident, problem, and change processes (e.g., in ServiceNow): root cause analysis, post-incident reviews, and controlled deployments.
- Author and maintain runbooks, SOPs, architecture diagrams, and knowledge articles.
Benefits
- Medical and dental coverage
- Disability
- Retirement benefits
- Paid leave
- Paid time off
- Discretionary annual bonus program
- Opportunities to gain certification and qualifications on the job
- Employee learning programs
- Company-wide volunteering and giving platform
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
