Main Line Technician- BMW CPO Nashville

Sonic Automotive•Nashville, TN

10d•Onsite

About The Position

The Main Line Technician is responsible for performing vehicle repair and maintenance work in accordance with BMW and dealership standards. This role includes diagnosing vehicle malfunctions, executing repairs with precision, and supervising apprentice technicians as assigned.

Requirements

High school diploma or equivalent
Valid driver's license with a good driving record
Authorization to work in the United States
ASE certification or equivalent manufacturing/automotive training
Manual dexterity and mechanical aptitude
Sound judgment and problem-solving abilities
Ability to pass pre-employment screening, including background check, motor vehicle record review, and drug test
Commitment to following all company safety policies and procedures

Nice To Haves

Demonstrated high Customer Satisfaction Index (CSI) scores
Previous BMW or luxury automotive service experience
Factory-sponsored technical training or certifications
Experience supervising or mentoring junior technicians

Responsibilities

Receive repair orders from the dispatcher and proceed to the assigned service stall
Perform repair and maintenance work with efficiency and accuracy according to dealership and factory standards
Diagnose vehicle malfunctions and determine appropriate repair solutions
Communicate with the parts department to obtain necessary components
Conduct thorough vehicle inspections to identify additional safety or service requirements
Notify the service advisor of any additional work needed or if repairs cannot be completed within the promised timeframe
Save and tag parts for warranty claims or as requested by customers
Document all work performed accurately and completely
Road-test vehicles when required or coordinate with the test technician, ensuring customer vehicles are not used for personal errands
Supervise and mentor apprentice technicians assigned to your team
Maintain current knowledge of factory technical bulletins and attend factory-sponsored training classes
Ensure customer vehicles remain clean throughout the service process
Maintain a neat and organized shop area and account for all dealership-owned tools
Comply with all federal, state, and local regulations regarding hazardous waste disposal
Follow all company safety policies and procedures, and immediately report any accidents to management