Main Banker

Caesars Entertainment•Biloxi, MS

1d•Onsite

About The Position

The Main Banker is responsible for maintaining and accounting for all funds within the main bank inventory and work area, including cash, chips, coin, gaming tickets, checks, electronic cash advances, debit slips, counter checks, and customer deposits. This role provides funds to all departments as needed and is also responsible for the maintenance, filling, and counting of ticket redemption terminals and sports betting kiosks on the gaming floor. Additionally, the Main Banker acts as a supervisor in the absence of a Casino Services Shift Supervisor.

Requirements

Previous experience handling large amounts of cash for at least one year required.
Previous data entry and Microsoft Excel experience required.
Must be comfortable handling large volumes of cash and cash equivalent funds with the highest degree of integrity and honesty.
Must pass a drug test.
Must have excellent mathematical abilities.
Must be organized, efficient, and detail-oriented.
Must display excellent problem-solving and communication skills.
Must be at least 21 years of age.
Must be able to work independently, with little supervision.
Must be eligible to obtain and maintain required gaming permit.
Comfortable working in a fast-paced, dynamic environment.
Ability to work effectively in a team setting and independently.
Must present a well-groomed appearance.
Must adhere to uniform/appearance requirements.
Able to accept direction of Senior Leadership.
Able to read, write, and speak English sufficiently to perform the job.
Available to work any shift, holidays, and weekends.
Responds to visual and aural cues.
Must have manual dexterity to operate computer, telephone, photo copy machine, fax machine, ten key, coin sorter, coin roller, currency counter, and optical scanner.
Must be able to multitask and work during stressful situations.
Able to tolerate a loud and noisy environment.
Able to stand and walk for extended periods.
Able to sit, stoop, kneel, reach, bend, twist, and grip items.
Able to lift and carry up to 30 pounds.

Nice To Haves

At least six months of previous main bank or one year of casino cashiering experience preferred.
Maintain knowledge of current property events, promotions, and attractions.
Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds.

Responsibilities

Furnishes to or accepts from various departments (Cage Cashiers, Special Events, Slots, Hotel, Spa, Gift Shop, F&B venues, Sports Book, and Table games) cash, coin, or gaming chips in exchange for gaming instruments.
Provides prompt, friendly, professional, and accurate service to all departments.
Verifies and takes into casino accountability tokes (tips) for Valet, Slots, Table Games, Sports Book, and Cage.
Records and maintains all paperwork for activity and transactions on the main bank reconciliation on a shift-by-shift basis.
Processes and reconciles guest deposits and withdrawals, marker issuance, marker redemptions, hold items, casino paid ins, casino paid outs, sports book banks, slot wallets, and cashier banks.
Processes and reconciles drops for all venues in the casino and uploads the drops into the FIS central count room website.
Pays out cash or checks for jackpots when required.
Answers the telephone professionally and assists guests with inquiries regarding credit/marker/deposit status, check cashing, and Caesars Rewards.
Monitors, fills, and replaces cassettes, replaces BVs, and reconciles ticket redemption kiosks, ensuring terminals are in working order.
Escalates non-repairable issues to the NRT help desk.
Resolves guest disputes at the ticket redemption terminals.
Replaces sports betting kiosk BVs, reconciles, and records funds removed from pulled BVs.
Prepares funds needed for special events payouts in advance.
Prepares and prints daily reports for the income control department.
Performs cash handling tasks and maintains records of all transactions per gaming guidelines, internal controls, and department policies.
Upholds an environment of teamwork by assisting fellow team members.
Learns and maintains knowledge of the Title 31 program, including BSA, AML, KYC, and Verbal Address Verification procedures.
Acts in the absence of the shift supervisor to verify cash payouts, marker payments, and sign documents for cage cashiers.
Checks the accuracy of all gaming and non-gaming documents sent to the audit department with shift paperwork.
Maintains a clean and organized work area.
Keeps supplies needed for daily duties stocked for the incoming shift.
Meets attendance guidelines and adheres to regulatory, departmental, and company policies.
Enforces Project 21 policy and procedures by monitoring for underage gamblers.
Suggests players for Caesars Rewards, the Caesars Rewards App, Play by CR, and Caesars Rewards Visa.
Suggests products, services, and experiences to guests.
Performs other duties as assigned.