Mailroom Specialist

Ricoh Americas Holdings•Farmington, CT

4d•Onsite

About The Position

Provides support on the customer site which includes picking up and sorting mail, receiving and delivering packages, answering phones and emails. Also requires the ability to drive a small box truck to perform off-site deliveries 2x per week, as needed. This position rotates through 2 sites located in Farmington and Windsor Locks, CT. This position reports directly to the Senior Site Manager.

Requirements

Requires high school diploma or GED and 1-2 years of related work experience.
Requires valid driver's license
Demonstrate competency in basic computer skills including proficiency in MS Office Suite
Requires knowledge and understanding of shipping/receiving procedures.
Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
Possesses ability to comprehend instructions concerning mail delivery.
Possesses troubleshooting and problem solving skills.
Possesses excellent customer relations skills and excellent verbal communication skills.

Nice To Haves

Some related copy job experience is preferred.
Basic electronics knowledge is preferred.

Responsibilities

Pick up the mail from local USPS location
Perform rough and final sort of all collected mail by customer name or location
Receive deliveries from Fedex, UPS, Amazon, etc.
Scan all packages into the tracking system
Deliver all mail and packages as needed and directed
Answer all customer calls and emails
Process all outgoing mail and Fedex shipments as needed
Maintains daily logs
May travel between customer's buildings or off-site locations using company vehicle
Ensures data for Ricoh MOR, SPG and job logs are captured
Performs other duties as assigned.