Mailroom Scanning Supervisor

Johnston County • Johnston County DSS, NC

1d • Onsite

About The Position

Johnston County Department of Social Services has an immediate opening for a Processing Assistant V. The working title for this position is a Mailroom Scanning Supervisor. The Mailroom Scanning Supervisor is a new position to the agency, due to the agency's restructuring growth. This department provides a variety of office support and technical assistance to accomplish mail flow and document scanning throughout the agency. This department receives, prepares & scans mail and documents into the electronic data management system. The department interacts with internal and external customers in regards to supply requests & orders, delivery of mail, and questions regarding items scanned.

Requirements

• Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least three years of office assistant/secretarial experience.
• Or Completion of a two-year secretarial science or business administration program with one year of responsible experience as described above; or an equivalent combination of training and experience.

Nice To Haves

• Knowledge of office or work unit procedures, methods and practices.
• Knowledge of and ability to use correct grammar, vocabulary, spelling, proofreading and office terminology to compose and/or proofread correspondence, reports and materials.
• Knowledge of accounting procedures, applicable mathematics and their application in the work environment.
• Skill in communicating effectively both orally and in writing.
• Ability to record, compile, summarize and analyze data.
• Ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules or regulations.
• Ability to analyze work situations and interpret program content in making decisions and explaining policies, regulations and programs.
• Ability to exercise judgment, discretion and negotiation skills in problem situations.
• Ability to learn, interpret and explain policies, regulations and programs.
• Ability to independently respond to inquiries and coordinate a variety of resources in acquiring and disseminating information.
• May require ability to train and manage a group of employees.

Responsibilities

• Ensuring that the assigned duties are performed by lower level Processing Assistants, while ensuring that timeliness and documentation requirements are maintained as mandated by Federal, State and County laws and guidelines.
• Plans, organizes and leads work of staff assigned to the agency’s combined mailroom and document scanning unit.
• Responsible for the onboarding and management of new staff assigned to this unit.
• Perform a wide variety of complex and specialized tasks related to improving the overall functioning of the agency.
• Responsible for sorting, picking up and delivering agency mail and United States mail and other materials.
• Train, organize, monitor, assign the work of staff who are assigned to the agency’s mailroom, and ensure that the mailroom equipment operates and maintains mail processing.
• Coordinating the scanning process of agency documents into the case management system and other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED