Mailroom Representative

Concora Credit Inc.•Beaverton, OR

1d•Onsite

About The Position

As a Mailroom Representative, you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day. The impact you’ll have at Concora Credit: Under the supervision of the Mail Room Supervisor/Unit Manager, the Mail Room Representative will sort and deliver incoming and outgoing mail, manage document recording and scanning for retrieval, and handle correspondence within strict deadlines. Receives and sorts mail for distribution. The schedule for this position is onsite, Monday - Friday 7am-4pm at our Beaverton, OR office. We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More! We’re an established company with over 20 years of experience, but now we’re taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

Requirements

High school diploma or GED.
Copying/scanning/mailing experience.
Knowledge of Microsoft Office (Word & Excel) and familiarity with computer basics preferred.
Ability to communicate verbally and in writing effectively with customers and other employees.
Attention to detail.
Customer service skills and ability to maintain a consistent, high level of service.
Ability to multi-task, manage multiple accounts, and establish priorities.
You must meet work deadlines, have regular attendance, good oral and written communication skills, good interpersonal skills, the ability to work with a team, the ability to multi-task, use a PC and a computer terminal, and the specialized telephone system.
Our Mail Room Representative position requires access to all office areas and the ability to sit for extended periods of time, periodically bending and twisting, and frequently apply a negligible amount of force to lift, carry, push, pull, or otherwise move objects.
You must be able to perform the essential functions of this position with or without reasonable accommodation.

Responsibilities

Deliver mail to pre-established internal mail areas.
Prepare all outgoing shipments.
Process and send outgoing mail utilizing postal procedures.
Coordinate services with vendors.
Scan and save soft copies of documents and correspondence.
Create and assign batched documents and correspondence.
Prioritize work as required to ensure customer needs are met in regard to on-time delivery of services and quality of work.
Ensure all work standards are met on a consistent basis.
Operate the corporate switchboard, directing calls internally and externally.
Maintain supplies, including shipping and mailing envelopes, boxes, markers, forms, stickers, and tape available to ensure that they don't go out of stock.
Keep the mailroom organized by properly arranging the bundles of mail and packages.
Perform all duties in compliance with appropriate established policies, procedures, and regulations.
Other duties as assigned.
Directly accountable for ensuring mail is accurately processed within strict timelines, following set policies and procedures while maintaining high quality.

Benefits

Medical, Dental and Vision insurance for you and your family
Paid Time Off (PTO)
6 company-observed paid holidays, plus 3 paid floating holidays
401k (after 90 days) plus employer match up to 4%
Pet Insurance for your furry family members
Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
Tuition Reimbursement
Flexible Spending Accounts
Life and AD&D Insurance
company paid Long-Term Disability and voluntary Short-Term Disability