Mailroom Customer Service Specialist

IST Management Services • Lyndhurst, OH

6d • Onsite

About The Position

We are seeking a Mailroom Clerk to deliver mail and packages on foot to various departments within our office building. The successful candidate will also be responsible for processing outbound FedEx and UPS shipments. This is an entry-level position, and no prior experience is required. However, the ideal candidate will be able to provide a high level of customer service, be reliable, and have a strong attention to detail.

Requirements

• Must have access to reliable transportation to and from work
• High school diploma or GED
• Professional appearance and demeanor
• Windows environment PC skills
• Ability to effectively work individually or in a team environment
• Lifting up to 55 pounds; walking, sitting, standing for extended periods
• Excellent customer service skills and ability to interact with employees at all levels
• Reliable and punctual with a strong work ethic
• Ability to work in a fast-paced environment and prioritize tasks effectively

Nice To Haves

• College Degree is a plus and allows a fast track plan to management

Responsibilities

• Deliver mail and packages on foot to various departments within the office building
• Process outbound FedEx and UPS shipments
• Provide excellent customer service to employees
• Maintain a clean and organized mailroom area
• Tasks as assigned

Benefits

• Free parking on site
• Opportunity to work with a dynamic and growing company
• Collaborative and supportive work environment
• Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off
• Opportunities for professional growth and development
• A positive and inclusive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED