Mailroom Associate

Newrez LLC • Tempe, AZ

1d • Onsite

About The Position

The Mailroom Associate with a strong attention to detail will facilitate a variety of mailroom tasks to ensure high levels of customer service in a fast-paced environment.

Requirements

• High school diploma or equivalent required.
• Ability to read, write and speak English.
• Required to work at computer for long periods.
• Required to stand, walk, simple grasp, reach with hand and arms.
• Required to regularly sit, talk, or hear.
• Required to possess close vision and ability to focus.
• All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
• This is not a remote role and is required to be on-site.

Nice To Haves

• Previous experience with data entry desirable.

Responsibilities

• Process mail through 4 stages: Inbound, Centralized, Outbound and Post Close.
• Perform various Mail Center activities including scanning, sorting, metering, tracking mail, folding, inserting, delivery, pickup, etc.
• Correctly match documents with folders, verify document accuracy, print, and prep documents.
• Process inbound documents for accuracy, completion, and further steps against client established processes.
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment.
• Demonstrate high level of attention to detail and work independently.
• Adhere to all safety procedures.
• Take direction from supervisor or site manager.
• Ability to lift heavy boxes, files, or paper as needed, which may be up to 55lbs.
• Ability to sit, stand for long periods (possibly entire shift).
• Handle time-sensitive material (i.e., confidential, urgent packages).
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
• Regular attendance and/or punctuality.
• Ability to get along with others.
• Performs related duties as assigned by management.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
• 1 company-paid Volunteer Time Off day
• Matching Gifts Program - dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED