Mailout Package Specialist

Morgan & Morgan, P.A.Longwood, FL
Onsite

About The Position

Morgan & Morgan is seeking a Mailout Package Specialist to join their team. This entry-level role is responsible for assisting with mailout pools, reviewing documents for missing information, processing incoming mail, filing representation documents, and making follow-up calls regarding retainer packages. The ideal candidate is customer-focused, empathetic, highly organized, and able to manage a varied caseload in a fast-paced environment. This is an on-site position designed to immerse new team members in the work and foster a strong connection with the team.

Requirements

  • High School diploma or GED required
  • Must be available to work Monday-Friday (open availability)
  • Ability to be a team player and follow procedures
  • Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
  • Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
  • Strong writing and communication skills along with attention to detail

Responsibilities

  • Assist with all Mailout pools electronically
  • Review the intakes before mailing out documents for any missing information
  • Process incoming mail with SSA and/or OHO
  • File representation documents for Case Developers/Legal Assistants
  • Make follow up calls in regards to the retainer packages
  • Receive incoming calls from clients and intake relating to the retainer packages
  • Assist with any emails that come to the SS-Mailout inbox
  • Assist with faxes that come in

Benefits

  • medical and dental insurance
  • 401(k) plan
  • paid time off
  • paid holidays
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