Mailing Services Associate-40hr-Days

Connecticut Children's•East Hartford, CT
•Onsite

About The Position

The Mailing Services Associate will represent Connecticut Children’s Medical Center by providing courier services and staffing mailrooms. Drives a Connecticut Children’s vehicle to make deliveries to Connecticut Children’s off-campus locations. Maintains Connecticut Children’s policies regarding privacy and confidentiality as the position will be responsible for transporting medical records, pharmaceuticals, bank deposits, United States Postal Service (USPS) and inter-office mail. Provides the highest level of customer care while demonstrating a friendly, cooperative and flexible attitude in a high-volume environment.

Requirements

  • High School Diploma required.
  • Valid Connecticut driver’s license.
  • Knowledge and understanding of postal regulations and pricing.
  • Basic math.
  • Excellent interpersonal and communication skills.
  • Beginner in Microsoft Windows operating system, Beginner to word processing (Microsoft Word) and data entry skills.
  • Skill in use of operating basic office equipment (e.g. copier, fax, calculator, multi-function telephone).
  • Effectively communicate both orally and in writing in English demonstrating a command of basic grammar and spelling is required.
  • Understand and follow specific written and verbal instructions and procedures.
  • Organize and manage tasks and activities on daily basis with attention to detail.
  • Meet deadlines.
  • Work efficiently and with accuracy within a fast-paced environment.
  • Demonstrate professionalism, maturity, good judgment and ability to represent Connecticut Children’s.
  • To use a hand truck.
  • Lift up to 50 lbs.

Nice To Haves

  • 2 to 3 years' experience in Mailing Services field or equivalent work experience preferred.
  • Familiarity with Microsoft Office, e-mail program and the Internet preferred.
  • Familiarity of postage meter machines and bulk mailing software, preferred.

Responsibilities

  • Drives a Connecticut Children’s vehicle to pick-up and deliver medical records, pharmaceuticals, bank deposits, USPS and inter-office mail and other documents or packages while adhering to a strict schedule as developed by supervisor.
  • Loads and unloads deliveries and maintains records associated with these deliveries as required.
  • Delivers out-going USPS to designated Post Office.
  • Performs routine maintenance checklist on vehicle (fluids, lights, etc.) and notifies supervisor of any issues.
  • Remains available for rush deliveries as needed.
  • Staffs Connecticut Children’s mail rooms at 282 Washington Street, Hartford and 60 Hartland Street, East Hartford.
  • Processes out-going USPS mail, meeting mailing requirements and quality standards and uses appropriate department codes for invoicing.
  • Maintains inventory of all mailing supplies.
  • Sorts all USPS and inter-office mail.
  • Prepares all out-going UPS packages, verifies each shipment is accurately labeled and the database is updated with appropriate department codes for invoicing.
  • Assists mail room customers.
  • Processes bulk mailings as assigned by supervisor.
  • Rotates the Courier and Mail Room responsibilities schedules developed by supervisor.
  • Demonstrates knowledge of the population-specific differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice.
  • Demonstrates cultural sensitivity in all interactions with patients/families and co-workers.
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