Mail/Shipping & Receiving- Site Manager

IST Management Services•Oak Brook, IL

1d•$24 - $26•Onsite

About The Position

IST Management is seeking a self-starter Mail/Shipping & Receiving- Site Manager to join the Oak Brook team! The Mail/Shipping & Receiving-Site Manager will be responsible for overseeing and executing shipping/receiving on a dock setting, mailroom, and other support services on-site in a professional corporate environment. Ideal candidates will possess prior relevant experience in shipping & receiving and/or mail services, are customer focused, display high professionalism, and are ready to step into a team leadership role! Ideal backgrounds include: office services, mail, shipping & receiving. Prior pallet jack experience a plus. Who We Are IST Management is a business process outsourcing company. Founded in 1997, we have over 1,800 employees with operations in over 38 cities across the U.S. IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members. You can check out istmanagement.com for more info on us! Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, 7 Paid Holidays, Paid Time Off, Pet Insurance, YEARLY BONUS & Incentives! Schedule: Monday-Friday Hourly Compensation: $24.00 to $26.00 USD (DOE)

Requirements

The Mail/Shipping & Receiving- Site Manager will have prior team lead or supervisor experience, and related experience in mail services and/or shipping & receiving services (required).
Must have the ability to lead and effectively manage a team (required).
Excellent customer service skills
Must possess excellent communication abilities (both verbal and written)
Ability to prioritize and multitask with excellent attention to detail; ability to meet employer attendance policy
Knowledge of Microsoft Office and familiarity with computer basics is required
A valid driver’s license and reliable transportation to and from work; High school diploma or GED is required
Willingness to cross-train for other job functions
Ability to lift up to 55 pounds
Ability use a electronic pallet jack
Ability to walk and stand up for extended periods of time

Nice To Haves

Prior pallet jack experience a plus

Responsibilities

Shipping & Receiving- vendor coordination with major carriers (USPS, UPS, FedEx, etc); prepare shipments, create labels; receive shipments, utilize pallet jacks to move shipments/pallets, other tasks as assigned
Mailroom- process, scan, sort and deliver parcels and packages to appropriate client personnel, shipping/receiving, create labels for outgoing shipments, vendor coordination
Employee Relations- Prioritize work and deploy staff as required to ensure customer needs are met in regards to on-time delivery of services and quality of work, manage/train/coach employees to develop a work environment that promotes high motivation and customer satisfaction, ensure the proper and safe use of all equipment used by employees, deliver annual reviews, deliver corrective actions when necessary, schedule time off
Client Relationship Management- Maintain effective written and oral communications with both clients and employees, and accurately prepare and distribute management reports to the client in a timely and consistent manner
Account Management - Pro-actively and consistently develop new procedures to improve the operation of the site and to lower operating costs; maximize productivity through efficient use of standard operating procedures, and manage the budget and control expenses
Other tasks as assigned to support client and site needs