Mail Services Coordinator

iA Financial Group (Industrial Alliance) • Waco, TX

1d • Hybrid

About The Position

As a Mailroom Specialist, you will play a key role in processing, delivering, and organizing mail that supports our internal departments and overall business operations. This position is a great opportunity to showcase your attention to detail, reliability, and organizational skills within a caring and trustworthy company. At iA, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

Requirements

• Strong attention to detail
• Clear written and verbal communication
• Strong problem-solving and issue-resolution skills
• Organization and the ability to prioritize
• Performs well under pressure and manages multiple tasks
• High school diploma or GED
• Good driving record
• Works well independently and as part of a team
• Adapts well to procedural and organizational changes
• Maintains a positive, learning-oriented attitude
• Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.

Nice To Haves

• Mailroom experience

Responsibilities

• Processing incoming and outgoing mail
• Manually inserting all types of mail
• Picking up and delivering mail/parcels using a company vehicle
• Scanning and digitizing incoming mail for internal departments
• Sorting and processing returned mail
• Maintaining proper postage levels on meter machines
• Handling special mail types: Registered, Certified, Insured, Express Mail
• Delivering and picking up internal correspondence across departments
• Using computerized addressing systems (PAVE software)
• Assigning documents received in department systems
• Conducting all work in compliance with laws, regulations, and company policies
• Following the iA Financial Group Code of Conduct

Benefits

• Flexible Health, Dental, and Vision insurance
• 401(k) + company match
• PTO plan
• Employee and family assistance program
• Ergonomic furniture program
• Performance bonus
• Medical, Dental, and Vision Insurance
• Company-Paid Term Life, AD&D Insurance, Long and Short-Term Disability Insurance
• Company-Paid Health Advocate Benefit
• Wellness Allowance
• Generous Paid Time Off Plan and Holidays
• 401(k) With Company Match
• Competitive Bonus Program
• Employee Assistance Program
• Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED