Mail/Records Service Specialist

IST Management Services•Berwyn, IL

1d•Onsite

About The Position

Consider a new career today as a Copy/Records/Mail Team Member- Full-Time with IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services. IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward full time positions.

Requirements

Prior Law Firm experience a plus with the ability to work in a fast paced environment.
High school diploma or equivalent (GED)
Customer Service/ Hospitality/ Retail background preferred
Professional appearance and demeanor
Keyboarding and windows environment PC skills
Excellent communication skills both verbal and written
Ability to effectively work individually or in a team environment
Lifting up to 55 pounds

Nice To Haves

College Degree is a plus and allows a fast track plan to management

Responsibilities

Operating mailing, copy and fax equipment
Assist with light Records duties - Includes but not limited to Filing — File paper documents into their correct redweld jackets and ensure all materials are organized and properly maintained.
Shifting — When redwelds run out of space on the shelves, shift and reorder redwelds as needed. This may require adjusting multiple shelves to create adequate room.
Creating Redweld Jackets — Prepare and label new redweld jackets for working files that do not yet have proper folders.
Preparing Offsite Storage Boxes — Create and organize boxes for offsite pickups. These boxes contain closed files that are no longer required onsite.
Cross train in print production and reception back up
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Shipping & Receiving; Ordering supplies, restocking inventory
Pick-up and deliver mail, parcels, copy jobs and faxes to customers
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Consistently adhere to business procedure guidelines
Adhere to all safety procedures; Perform other tasks as assigned