Mail Processor (East Lansing, MI)

CVS Health•East Lansing, MI

7d•Onsite

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Requirements

At least 1 year of experience in a customer service and/or data entry role.
Demonstrated proficiency with basic computer systems.
Must reside within a commutable distance to East Lansing, MI.
Willingness to be fully on-site (5 days per week) in the East Lansing, MI office.

Nice To Haves

Team-oriented, with a strong collaborative nature.
Excellent communication skills.
Strong attention to detail.
Ability to work successfully in an independent capacity.
Ability to work successfully in a fast-paced environment.
1+ years of experience in a mailroom setting.
1+ years of experience in health insurance.
Previous experience handling sensitive information, specifically related to health insurance.
Previous experience with Kofax system.

Responsibilities

Process incoming mail as received.
Prepare and sort documents by document type.
Scan incoming document batches and move to a final staging folder.
Print outgoing mail items, as needed, using production printers and postage equipment.
Manually sort and post outgoing mail with strict attention-to-detail, specifically to ensure no PHI (Protected Health Information) violation occurs.
Sort documents using Kofax system.
Perform other duties as needed.