Mail Insert Operator - 3rd shift (Evening)

REPAY•Coppell, TX

2d•Onsite

About The Position

REPAY is seeking a hardworking and reliable Insert Operator for its Dallas, TX office. This role involves managing automated finishing and post-finishing machinery to meet daily mailing needs for various projects. The operator will run folding and insertion equipment to organize and enclose invoices and statements in envelopes, and assist with the routine upkeep and operation of the machinery. The facility is located at 955 Freeport Pkwy #200, Coppell, TX, and the shift is Sunday to Friday from 10:30 PM to 6:00 AM.

Requirements

High school Diploma or equivalent
At least 2 + years of experience operating a machine
Basic mechanical aptitude to perform routine machine maintenance and troubleshoot minor issues
Technical knowledge of machinery
Multi-tasking abilities
Strong attention to detail and ability to maintain accuracy in a high-volume production environment
Ability to follow instructions and work independently with minimal supervision
Excellent organizational and time management skills to meet production targets and deadlines
Effective communication skills to collaborate with team members and report any issues or concerns
Physical stamina to stand for extended periods and lift moderate weight boxes
Steel toed shoes are required for each shift
Ability to lift up to 45 lbs frequently
Ability to stand and walk for the duration of a shift

Nice To Haves

Prior experience operating folding and insertion machines is preferred, but not mandatory

Responsibilities

Operating Pitney Bowes (PB) APS/MPS intelligent mail insertion equipment
Following QoS procedures
General upkeep of operator area
May be required to work overtime
Documenting QoS checks
Balancing all jobs
Follow instructions from shift leader
Be punctual for shift
Operate folding and insertion machines to process high volumes of invoices and statements
Collaborate with team members to meet production targets and deadlines
Set up machines based on job specifications, including adjusting folding settings, inserting documents, and ensuring proper alignment
Works with Senior Machine Operators and the Lead Operator while learning the makeup, operating procedures and safety procedures
Assists with operations and general maintenance of equipment.
Adheres to Standard Operating Procedures (SOP), Quality Test Methods (QTMs), and Quality Assurance (QA) processes.
Conduct regular quality checks to ensure that the folded documents are correctly inserted into envelopes and that all inserts are accurate and complete
Follow established procedures and guidelines to maintain security and confidentiality of sensitive documents
Prepare and tray each job correctly for delivery to the Post Office with appropriate paperwork.
Ultimately assume responsibility for the performance, process, and quality of the assigned sorter/verifier.
Properly communicates finishing/quality concerns, service level statuses, and equipment performance issues to the appropriate personnel.
Monitor machine performance and make adjustments as necessary to maintain optimal efficiency
Report any machine malfunctions or major issues to maintenance personnel for timely resolution
Perform routine maintenance tasks on machines, including cleaning, and troubleshooting minor issues
Ensure the accuracy of sorting and insertion based on predefined criteria
Maintain a clean and organized work area to ensure a safe and efficient work environment
Other duties may be assigned