Mail Handling and Courier Support Services

TekPro Support Services•Rockville, MD

1d•Onsite

About The Position

TekPro Support Services (TSS) is seeking a Mail Handling and Courier Support professional in Rockville, MD. This role involves processing and tracking accountable mail using designated software (SendPro 365 or alternatives) and forms (NRC Form 253). Accountable mail includes items requiring special documentation, receipts, or special delivery, such as certified or registered mail. The candidate will be responsible for contacting recipients, obtaining signatures for mail delivery, and managing undeliverable packages by holding them and notifying recipients. All accountable mail delivery records (NRC Form 253) must be maintained for one year. Additionally, the role requires preparing mailings by verifying document counts, collating materials into sets, assembling them into appropriate envelopes or boxes, sealing them, and applying mailing labels according to provided guidance.

Requirements

Active Top Secret Security Clearance
High School Diploma

Responsibilities

Process and track all accountable mail using SendPro 365 software or designated automated systems.
Use NRC Form 253 “Messenger/Courier Receipt” if SendPro 365 is inoperable.
Contact recipients to pick up mail at the OWFN Mail Center.
Obtain signatures from addressees or their representatives for mail receipt.
Attach NRC Form 253 to incoming packages as appropriate.
Hold undeliverable accountable mail in the OWFN Mail Center and attempt to contact recipients via phone and email for pickup.
Maintain copies of all accountable mail deliveries (NRC Form 253) for one year in a designated folder.
Read the number of documents required for each mailing.
Collate or assemble materials into sets for mailings where multiple documents are distributed per addressee.
Insert materials into appropriate size envelopes or boxes.
Seal envelopes or boxes and apply mailing labels.
Follow guidance on proper mailing label placement from NRC mailroom staff.