Mailroom

Meta•Marlborough, MA

1d•$20 - $20•Onsite

About The Position

Provides on-site operational support across mailroom, document services, and facility functions. The role includes high-volume copying, scanning, mail handling, shipping/receiving, and customer service. Requires working with office equipment and software while performing physically active tasks such as standing, walking, and lifting.

Requirements

High school diploma or GED; 1–2 years of related experience preferred
Strong customer service, communication, and organizational skills
Basic PC skills including MS Office and email systems
Ability to operate office machinery and technical equipment
Basic math and filing skills; ability to follow established protocols
Capable of lifting up to 50–55 lbs and performing physical tasks (standing, walking, bending, reaching)
Ability to move/push equipment on wheels and travel between buildings if needed

Responsibilities

Operate high-volume copiers, printers, scanners, and document imaging systems; perform binding and finishing
Handle document imaging software, file opening/saving/transferring, and document management systems
Perform daily mail runs; sort, distribute, and process incoming/outgoing mail, faxes, and shipments (FedEx/DHL)
Provide customer service at service window; respond to job requests and status inquiries
Maintain and troubleshoot equipment (clear jams, inspect quality, report issues)
Track meter readings, service logs, inventory, and basic billing records
Ship and receive materials; manage supplies and distribution
Deliver completed work and supplies within and between buildings
Perform filing, archiving, and document purging as needed
Support meeting/conference room setup and light building maintenance (moves, re-lamping, basic cleaning)
Use bindery and finishing tools (paper cutter, hole punch, shrink-wrap, staplers, etc.)
Coordinate service calls and maintain clean, stocked work areas
Work occasional overtime, including evenings/weekends if required