Mail Clerk - Seasonal / temporary

Trinity Health•Columbus, OH

1d•Onsite

About The Position

This is a temporary, full-time position with an expected duration of three (3) months. MediGold is a not-for-profit Medicare Advantage insurance plan serving seniors and other Medicare beneficiaries across the United States. We’re dedicated to providing excellent customer service, cost-effective care, and exceptional healthcare coverage. We rely on talented colleagues in a wide variety of professional roles including information technology, financial analysis, audit, provider relations and more. The Mailroom Clerk executes, in an accurate and timely manner in accordance with the established guidelines and procedures of the Mount Carmel Health System's document control processes.

Requirements

High School diploma or equivalent, preferred
Familiarity with office procedures, word processing and spreadsheet software
Effective Communication Skills
Ability to prioritize tasks and meet production and quality standards as needed

Responsibilities

Opens, sorts and delivers incoming correspondence to appropriate internal departments or mailboxes within established service timeframes.
Retrieves and distributes requested records as needed.
Assembles and prepares for mailing any applicable correspondence generated.
Maintain data entry of information into the record system to locate all personnel and departments located at the Corporate Services Center.
Provides additional support acting in the capacity of receptionist for the building guests and Staff.
Processes and tracks returned mail and collaborates with departments to correct data and formatting errors to ensure successful delivery of mail as required by CMS.
Corresponds with vendors to resolve service issues with mail room equipment.
Scans and organizes documents to ensure compliant processing of time sensitive materials.
Assists with voicemail retrieval and handling for member and provider inquiries.
All other duties as assigned.