Madame Tussauds Education Host

Madame Tussauds • Orlando, FL

1d • Onsite

About The Position

As a Seasonal Museum Education Host at Madame Tussauds Orlando, you will engage with guests, share fun facts, and create memorable experiences. This role involves bringing the attraction to life by connecting with guests of all ages, especially students, families, and school groups. You will help deliver educational programs, guide guests through immersive experiences, and ensure every visitor leaves with unforgettable memories. This position is perfect for someone who enjoys storytelling, guest interaction, and creating engaging learning experiences in a fun, fast-paced attraction environment.

Requirements

• Previous experience working in a museum, zoo, aquarium, nature center, or science center.
• Experience in guest service, attractions, entertainment, or customer-facing roles.
• Strong communication and storytelling skills.

Nice To Haves

• Experience in customer service, commercial sales, rides and attractions, or guest experience roles.
• Passion for working with learners of all ages, especially youth and school groups.
• Energetic, enthusiastic personality with a love for engaging guests.

Responsibilities

• Develop and deliver educational programs for guests of all ages using museum exhibits and collections.
• Create engaging experiences for youth groups, families, and school audiences.
• Maintain and update audio tours, scripts, and educational materials.
• Build and maintain relationships with regional schools and educational groups.
• Guide guests through the attraction while delivering engaging storytelling and product knowledge.
• Maintain a guest-obsessed approach that creates memorable visits and encourages repeat visitation.
• Ensure guests have an exciting, safe, and immersive experience throughout the attraction.
• Help manage guest flow and resolve batching or crowd issues without breaking the “magic” of the experience.
• Support a variety of guest-facing roles across the attraction, including: Guest Experience Host, Costume Character Walk Host.
• Assist with front desk duties, special events, and other operational needs.

Benefits

• Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
• Recognition Programs and Rewards: Celebrate your achievements and hard work!
• 401(k) Program: Save for the future with company matching contributions.
• Tuition Reimbursement Programs: Get support for further education and career growth.
• Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed