macOS Infrastructure Engineer

Public Sector Resourcing•London Britain Township, PA
•Hybrid

About The Position

On behalf of the Cabinet Office, we are looking for a macOS Infrastructure Engineer (Inside IR35) for an initial 4-month contract with potential for extension. This is a hybrid role based in London, Glasgow, Bristol, Manchester, or York. An active SC Clearance is an essential requirement for this role, as a minimum you must be willing and eligible to undergo checks. Preference may be given to candidates who meet all essential criteria and hold active security clearance due to the short-term nature and speed required for this position. As a macOS Infrastructure Engineer, you will be instrumental in shaping the infrastructure and end-user device capabilities that support vital services for The Cabinet Office, Government Commercial Authority (GCA), and the Government Property Agency (GPA), impacting civil servants and ministerial bodies across the nation. You will design, maintain, and upgrade our end-user device infrastructure, tackling challenges head-on and ensuring seamless service delivery.

Requirements

  • Extensive experience managing and administering macOS systems, including experience working with Jamf Pro for end user device management.
  • Experience managing and administering Windows Systems, including experience working with Active Directory and related services such as SCCM and Group Policy.
  • Experience managing and administering mobile devices, for example working with Workspace One (Airwatch).
  • Very strong and effective problem-solving skills.
  • An understanding of technical security and its impact on the design and operation of end user devices.
  • Enthusiasm for sharing knowledge and working in a multi-disciplinary team.
  • Experience of supporting infrastructure services for a large user base.
  • Active SC Clearance is an essential requirement, or willingness and eligibility to undergo checks.

Nice To Haves

  • Holding active security clearance (preference may be given).

Responsibilities

  • Provide technical expertise on the macOS estate, working with other EUC Engineers and engineers from other teams as required.
  • Be a crucial point of escalation for our Live Service, diving deep into root cause analysis and finding effective solutions.
  • Creation of design and build documents for End User Devices - macOS as part of design work.
  • Provide technical assistance on the Windows estate (client) and Mobile estate working with the other engineers and in other areas as required.
  • Work as part of the team, maintain and enhance the device platform, by providing expertise and creating opportunities for others to share and practise your knowledge.
  • Carry out change control activities with precision and documenting our EUC infrastructure.
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