Machinery Service Technician/Mechanic 1 - Field

Hawthorne Machinery Co.•Oceanside, CA
•$34 - $42

About The Position

With minimal supervision, the Machinery Service Tech 1 (Rentals) repairs, maintains, and/or rebuilds equipment in a service shop or in the field. Work must be performed safely, efficiently, within the necessary labor hours, and without rework. The role services Caterpillar and allied equipment and requires accurate diagnosis, repair documentation, parts ordering, time entry, and communication with peers and supervisors. The position involves working in a warehouse and outdoors, including variable weather, noise, odors, fumes, and harsh substances. It also requires frequent movement and physical work, including lifting up to 50 pounds, operating tools and equipment, climbing in and out of machinery, and working under vehicles and equipment.

Requirements

  • High school diploma or equivalent.
  • Two to five years of experience repairing Caterpillar products or other heavy equipment.
  • General knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software, and cranes/rigging equipment.
  • Ability to provide accurate information to the lead or supervisor for quoting.
  • Ability to adapt to changes in the work environment, manage competing demands, change approach or method to fit the situation, and deal with frequent changes, delays, or unexpected events.
  • Must obtain a passing score on the crane qualification test administered by a qualified Hawthorne trainer.
  • Ability to work efficiently unsupervised and as part of a team.
  • Must pass the Lock Out/Tag Out and forklift certification class provided by a qualified Hawthorne trainer.
  • Professional conduct consistent with Hawthorne’s code of conduct.
  • Basic computer knowledge and ability to use required service software.
  • Valid California driver’s license with a clean record.
  • For shop work, a valid California Class C driver’s license.
  • For field work, a valid California Class B driver’s license if an assigned vehicle is required.
  • Must furnish the hand tools required to repair, test, and diagnose hydraulic, air, power train, electrical, and electronic systems on Caterpillar equipment.
  • Ability to perform the listed physical demands, including lifting up to 50 pounds, frequent walking, handling tools, reaching, standing, climbing, sitting, stooping, and lying under vehicles and equipment.
  • Ability to work in noisy conditions and in warehouses and outdoors with varying temperatures and weather, and exposure to odors, fumes, and harsh substances.

Nice To Haves

  • Successful completion of an apprenticeship program.
  • Graduation from an accredited technical school with an emphasis on diesel technology.

Responsibilities

  • Analyze and diagnose issues on Caterpillar and allied equipment.
  • Remove and install parts; disassemble and assemble components; and test and adjust assemblies with minimal supervision.
  • Perform Caterpillar updates as directed by Caterpillar, Inc.
  • Analyze equipment systems and components for proper operation in their arrangement application based on design theory.
  • Communicate effectively with peers and supervisors.
  • Organize jobs in a logical and economical sequence.
  • Use Cat Interact/ServiceLink and other required computer systems.
  • Order parts through DBS (Dealer Business System).
  • Enter labor time daily in DBS.
  • Complete assigned work within communicated quoted or flat-rate times, with minimal to no rework.
  • Write daily service reports accurately documenting diagnoses and repairs.
  • Attend toolbox meetings as required.
  • Follow company policies, contamination-control requirements, and OSHA/MSHA rules and regulations.
  • Perform other duties as directed by the lead or Service Supervisor.
  • Provide information to the lead or supervisor for quoting.
  • Work efficiently without supervision while contributing to a team environment.
  • Supply the hand tools required to repair, test, and diagnose Caterpillar equipment systems.

Benefits

  • Medical, dental, and vision plans.
  • Medical video appointments.
  • Health Savings Account.
  • Paid time off (PTO).
  • 401(k) plan with company matching.
  • Health and dependent care flexible spending accounts.
  • Life and accident insurance.
  • Employee assistance programs.
  • Legal plan.
  • Travel assistance plan.
  • Wellness programs.
  • Referral bonus program.
  • Longevity bonus program.
  • Recognition programs.
  • Hawthorne CAT discounts.
  • Boot reimbursement.
  • Tuition reimbursement.
  • Company-supplied uniforms.
  • Advanced technical training.
  • Possible tool stipend.
  • Possible sponsored certifications.
  • Possible sign-on bonus.
  • Possible relocation benefits.
  • Career growth and advancement opportunities.
  • Training.
  • Competitive compensation.
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