Machine Tech III

Warren CAT•Lubbock, TX

About The Position

The Machine Technician III provides high-quality equipment repair service to respond to customer needs in a positive, caring, and timely manner and ensure maximum value for work performed. The role diagnoses and repairs machines and engines, performs adjustments and testing, prepares accurate customer estimates, completes required documentation, and follows company safety, contamination-control, and HAZMAT procedures. The technician completes assigned training and may mentor other Machine team members. This is a safety-sensitive position with travel up to 20%.

Requirements

High school diploma or GED; or five to eight years of related experience and/or training; or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals, and to write routine reports and correspondence.
Knowledge of database software, Internet software, manufacturing software, and order-processing systems.
Must be at least 21 years old to be assigned and operate a field vehicle.
May be required to complete a DOT physical.
May require MSHA certification.
Must be certified before operating a forklift and/or man lift.
General knowledge of engine, electrical, electronic, hydraulic, mechanical, and pneumatic systems and components.
Flexibility to work various schedules, including shift work, required overtime, and on-call work.
Must be certified in air-conditioning.
Must successfully complete the Work Steps assessment.
Mastery-level knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software, and cranes and rigging equipment.
Ability to provide accurate repair diagnoses, recommendations, and estimates.

Responsibilities

Complete assigned jobs and tasks to meet flat-rate times and re-do metrics.
Work safely and follow WCAT safety policies and procedures.
Complete related paperwork and access required databases accurately and on time, including work orders, parts orders, JSA, DBS, SIMS, SIS web, and STW.
Follow contamination-control and HAZMAT rules and regulations.
Remove and install parts; disassemble and assemble components; and test and adjust assemblies while monitoring work quality.
Provide accurate quotes and pricing estimates to customers.
Diagnose and troubleshoot problems, recommend repairs, and perform critical machine and engine repairs and adjustments.
Apply specific failure-analysis procedures to determine proper diagnoses.
Test and verify the correct operation of repairs and adjustments.
Adhere to company policies.
Complete assigned Level I, Level II, and Level III training in a timely and proficient manner.
Mentor Machine team members.
Obtain or currently possess adequate tooling to perform the duties.
Perform other duties as assigned.