Machine Operator - Mail

Computershare•Edison, NJ

9h•Onsite

About The Position

In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more about our flexible work culture at computershare.com/flex. Computershare’s Communication Services (CCS) provides integrated customer communication solutions worldwide. We consult, design, build and orchestrate smart communications solutions across traditional and emerging channels to help clients drive increased customer engagement and optimise operational efficiencies. Our team supports clients in meeting legislative and regulatory requirements across their entire communications suite, while continuously evolving our digital and print solutions. By staying at the forefront of innovation, we ensure both our internal teams and external partners benefit from modern, secure, and high‑quality communication practices.

Requirements

Communicate clearly and effectively across teams, coordinate and self‑manage assigned tasks, and consistently deliver work that meets high quality standards within required timeframes.
Minimum of six months of experience as a Mail Operator, or two years of experience operating production inserting equipment
Strong attention to detail
Proficiency in reading and interpreting safety rules, operating and maintenance instructions, and procedure manuals
Capability to write routine reports and correspondence
Competence in performing basic mathematical calculations, including adding, subtracting, multiplying, and dividing using whole numbers, common fractions, and decimals
Flexibility to adapt effectively within a continuously changing work environment
Capacity to work both independently and collaboratively within a team environment

Responsibilities

Performing mail enclosing processing in an ISO & Financial Communication Service environment focused on 100% accuracy in compliance with company service and risk management standards.
Ensuring all mailings include the correct inserts, avoid duplication, and meet strict privacy, compliance, and quality standards.
Keeping the machines running smoothly and efficiently while following established procedures and safety guidelines.
Set up mail inserting equipment in accordance with job instructions.
Load correct components onto machine per job.
Perform regular and detailed quality checks on all components and finished envelopes to ensure quality standards are met.
Record/Reconcile daily work to meet our ISO standards and job instructions.
Ensure related procedures are followed within guidelines.
Escalate any non-conformance for jobs or schedule.
Perform basic machine maintenance to maintain proper machine performance

Benefits

Paid parental leave
flexible working
a caring and inclusive culture
Health and wellbeing rewards
paid time off
observed holidays
medical, dental and vision plans
401k matching
setting aside salary to purchase shares in our company
tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
short and long-term disability benefits
life insurance
supplemental life insurance