Machine Operator I B1 2nd shift

Westrock Coffee•Conway, AR

About The Position

The Machine Operator is responsible for efficiently setting up, operating, and monitoring food processing and packaging equipment in a high-speed production environment. The role helps ensure machinery runs safely and smoothly and that food safety and quality standards are met. The operator performs routine checks, makes adjustments, and works with team members to meet daily production goals. Success requires attention to detail, mechanical aptitude, and the ability to work in a fast-paced, team-oriented setting.

Requirements

  • High school diploma or GED.
  • 1–2 years of experience in a food manufacturing environment.
  • Ability to communicate effectively, including speaking, writing, active listening, and taking instructions.
  • Good leadership and training skills.
  • Ability and willingness to promote and support a positive culture and follow Westrock Coffee values.
  • Ability to collaborate across the operation to achieve goals and objectives.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Ability to work in a team environment that expects honest communication, a positive attitude, engagement, and personal accountability.
  • Quick troubleshooting and problem-solving skills.
  • Ability to follow specifications and manuals.
  • Basic math skills.
  • Mechanical aptitude, including comfort using tools to make simple repairs.

Responsibilities

  • Operate production equipment safely and efficiently to meet production and waste goals.
  • Complete required equipment-operation documents and checklists; report malfunctions to a supervisor and maintenance.
  • Interpret work orders and other instructions to ensure the correct materials and specifications are used.
  • Troubleshoot and resolve basic-to-moderate operating difficulties.
  • Ensure coffee has had adequate time to gas off.
  • Complete changeover sheets, notify line support when a changeover is needed, and request delivery of appropriate film, filters, and boxes to the packaging line.
  • Use a computer to open the appropriate coffee bin.
  • Enter item information at the data-entry console to print correct item labels.
  • Program the packaging machine for the item being run using the touch-sensitive computer and manufacturing specification sheet.
  • Adjust packaging equipment for the appropriate case size.
  • Adjust the amount of coffee per package during production to keep it within specified ranges.
  • Manage packaging by closing and labeling boxes and sending them through a tape machine.
  • Perform visual, weight, and seal inspections of packages during operation.
  • Identify and segregate nonconforming goods for proper disposition.
  • Move boxes from the conveyor belt onto pallets and stack them appropriately.
  • Complete tickets for each pallet, including item number, date, and case count.
  • Record shift downtime and provide explanations.
  • Complete maintenance work request forms when a mechanic is needed to service a machine.
  • Clean the machine with an air hose and sweep the work area as needed to prevent dust on the packaging line.
  • Check packaging machines and complete a changeover sheet to ensure the bags on the packaging line are correct.
  • Collect and submit required quality-assurance samples.
  • Follow quality-system and safety protocols, including safe equipment operation, wearing proper PPE, keeping work areas clean and organized, and contributing to safety goals.
  • Perform other duties as assigned.
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