Machine Operator I - 1st Shift

Farmers Insurance Careers•East Grand Rapids, MI

5d•$16 - $30•Onsite

About The Position

We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together!

Requirements

Less than one year of general work experience preferred.
Machine operator experience, preferred.
High school diploma or equivalent required.

Responsibilities

Performs manual processing of mail by utilizing large, high speed machines within production environment.
Utilizes knowledge of 1-2 specific machine types and models to perform quality and timely placement.
Assembles pre-printed materials within automated inserting and metering equipment for subsequent delivery to intended recipients via USPS, FEDEX or UPS.
Manually scans bar codes to comply with processing instructions including proper page accumulation and enclosure content quantities.
Prepares compliance related mail including certified mail with a sense of urgency to avoid fines or legal concerns.
Prepares and submits production reports reflecting detailed job activity including materials processed and equipment used.
Conducts detailed job reconciliation by comparing accounted processing results to reporting results to ensure balance of work.
Submits report results to Lead staff for review.
Troubleshoots minor equipment issues including paper and envelope feeding jams.
Identifies software, hardware and/or programming issues to leadership team including return envelopes and missing bar codes.
Interacts with third party vendor to explain machine dysfunction to resolve concerns quickly and efficiently.
Conducts regular audits to ensure quality standards are achieved including insert quality and postage amount with the objective of reducing costs and duplication of work.
Performs other duties as assigned.