Machine Installation Technician (Full Time)

Compass GroupGarner, NC
Onsite

About The Position

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. This role is responsible for repairs, maintenance, and assisting in the installation of vending machines and equipment.

Requirements

  • Previous experience in machine installation preferred.
  • Must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Responsibilities

  • Load, secure, transport, and unload heavy commercial vending machines safely using box trucks, lift gates, ramps, and specialized appliance dollies all while adhering to safety protocols.
  • Install new equipment or safely disconnect and remove old machines from various client locations (offices, schools, hospitals), ensuring no damage to the premises.
  • Level machines, connect water and electrical lines, configure internal shelves, test coin/card payment systems, and verify proper temperature controls upon installation.
  • Navigate daily assigned routes efficiently, complete all scheduled stops, and manage unexpected site delays professionally.
  • Complete electronic work orders, take before/after photos of installations, track inventory serial numbers, and collect client signatures.
  • Responds to dispatch calls for machine repairs using company-owned vehicle.
  • Calls on existing customers to determine adequacy of service; listens to and resolves service complaints.
  • Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
  • Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
  • Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory.
  • Prepares machines for installation at accounts; assists in installations and removals.
  • Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair.
  • Performs other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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