Machine Controls Technician II

Gleason•Rochester, NY
•$24 - $41•Onsite

About The Position

The Machine Control Technician performs technical start-up procedures and qualification of machine tools in a manufacturing environment. The role includes troubleshooting, repairing, and installing electromechanical systems, subsystems, and components. The technician interacts professionally with customers, shop-floor colleagues, supervisors, engineering teams, and machine operators; communicates with Gleason support staff to exchange technical information; documents qualification steps, findings, and repairs; and keeps supervisors informed about qualification status and planned next actions. Domestic and international travel for service projects or machine installations may be required based on business needs. At Level II, the technician must have full mastery of Level I functions and independently analyze machine malfunctions, resolve operating and performance problems, and troubleshoot, test, tune, and adjust machine-tool elements with Fanuc- and Siemens-based controls. The role supports field installation and service projects, coordinates work according to project schedules, provides formal electrical-maintenance training to customers, diagnoses machine problems remotely using Gleason Connect, and mentors Level I technicians.

Requirements

  • Associate degree in electrical, mechanical, or electromechanical engineering/technology, or equivalent; alternatively, five years of experience in machine-tool troubleshooting, repair, and/or maintenance.
  • Basic computer skills, including Microsoft Excel, Word, and Outlook.
  • Ability to use Concur web-based expense reporting to reconcile expense bills in accordance with company policy.
  • Ability to use SAP quality system tools (ITLs and OSARs) to report machine issues during machine-tool commissioning.
  • Detailed working knowledge of blueprint and schematic reading for hydraulic, pneumatic, electrical, and mechanical systems typical of CNC machine-tool applications.
  • High-voltage experience and working knowledge of safe practices when working with high voltage.
  • Ability to set up, troubleshoot/debug, repair, and/or replace electrical systems and subsystems, with an understanding of circuitry and components such as CNC drives/amplifiers, servomotors, PLCs, I/O configurations, glass scales, rotary encoders, and safety switches.
  • Ability to use test equipment and devices, including electronic indicators, gauges, and voltmeters, to measure machine conditions and identify root causes of issues.
  • Full mastery of all Level I job-specific functions and skills.
  • Proficiency troubleshooting, testing, tuning, and adjusting machine-tool elements with Fanuc- and Siemens-based control systems.
  • Ability to coordinate project work tasks and meet project schedule requirements.

Responsibilities

  • Perform technical start-up procedures and qualify machine tools in a manufacturing environment.
  • Troubleshoot, repair, and install electromechanical systems, subsystems, and components.
  • Independently analyze machine malfunctions and resolve machine-tool operating and performance problems.
  • Troubleshoot, test, tune, and adjust machine-tool elements to achieve optimum performance with Fanuc- and Siemens-based control systems.
  • Professionally communicate machine start-up, troubleshooting, repair, and operating status, including completed tasks, results, next steps, and timelines.
  • Document qualification steps, findings, and repairs, and keep supervisors informed of qualification status and planned actions.
  • Coordinate with Gleason internal project management and support Field Service Engineers on field installation and service projects; identify, assign, and perform work tasks according to project schedules and develop countermeasures when milestones are not met.
  • Provide coaching and informal training to customers on efficient product use and electrical maintenance, and deliver formal classroom and shop-floor electrical-maintenance training.
  • Diagnose Gleason machine-tool problems remotely using Gleason Connect technology.
  • Provide assistance, guidance, and mentoring to Level I Machine Control Technicians.
  • Travel domestically and internationally for service projects or machine installations when business needs require.

Benefits

  • Company 401(k) match of 6%.
  • Flexible scheduling options available in some departments.
  • NYS Certified Apprenticeship Program.
  • Shift premiums for second and third shifts.
  • Formal and informal development opportunities.
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