Mac Engineer – Productivity & Collaboration Tools

TEKsystems•Jacksonville, FL

1d•$70 - $70•Hybrid

About The Position

We are seeking a skilled Mac Engineer to join our enterprise IT team, focusing on engineering and supporting Mac productivity and collaboration tools in a high-security, high-stability environment. This role is ideal for someone who thrives in cross-functional settings and is passionate about delivering seamless, user-friendly experiences for Mac users across the organization. Candidates must be able to work on W2, no C2C at this time. This is a Contract position based out of Jacksonville, FL. This is a hybrid position in Jacksonville, FL.

Requirements

Candidates must be able to work on W2, no C2C at this time

Responsibilities

Comparing macOS applications and features against Windows
Creating application configurations and customizations with management tools via scripting (shell, python, swift, golang) and profiles
Creating and providing application inventory and policy controls via management tools such as: Workspace ONE, Jamf, Munki, InTune, etc.
Documentation of configurations, troubleshooting, user and technical support content
Providing user support: sync issues, account setup, meeting issues, documentation, FAQs
Troubleshooting with vendor, internal teams, and users including executives
Performing network captures and analyzing data with tools such as: Charles Proxy, Wireshark, tcpdump
Supporting stable testing and rollout processes with approvals and documentation
Collecting and evaluating logs