MAC Coordinator

Cushman & Wakefield•Tampa, FL

About The Position

The role of the Move-Add-Change (MAC) Coordinator is to assist with the planning, coordination and implementation of small clinical furniture, fixtures and equipment (FF&E) requests. This role is highly interactive with Humana’s site population. A strong customer service focus and desire to provide direct assistance to Humana is required.

Requirements

Learns new technology easily and uses it to the fullest potential (i.e. is tech savvy)
Must have 1-3 years’ experience: furniture specification, interior design, project management, construction management, clinical administration management, event coordination, decommission management and/or architecture.
Must be open to travel and after-hours job requirements
Must be proficient in 3 or more of the following programs: Auto CAD and/or Revert, Smart sheets, MS Project, MS PowerPoint, MS Excel, Serraview, Bluebeam REVU, 360Facility, Yardi, Teams and Adobe.
Must have strong public speaking skills, customer service oriented and competent writing proficiency
Must have an associate degree or equivalent work experience

Nice To Haves

Client Focus
Communication Proficiency (oral and written)
Technical Proficiency
Time Management
Champion for continuous improvement
Team Player and can navigate changing priorities
Flexible, agile, and highly detail oriented

Responsibilities

Oversee and coordinates asset reconfigurations, and asset disposition portfolio wide to maximize space efficiencies
Inventory of assets and coordination with client for disposition, included but not limited to management of storage facilities
Obtains quotes and generates RFQs required for the completion of MAC or requests and issues purchase orders for approved requests to provide to various contractors.
Supervises furniture installations and related equipment moves.
Serves as the primary client contact for FF&E related requests and small projects.
Provides operational and procedural support to ensure projects are executed in accordance with established departmental, building, and client means, methods, and procedures
Adheres to timeline and budget throughout workorder lifecycle to stay within work order’s SLA guidelines and ensure all KPIs are met
Assess field conditions and review all job safety expectations with contractors
Follows all safety and security protocols, licensing and certification requirements to remove healthcare supplies, equipment and technology from the site (e.g., x-ray equipment, biowaste, oxygen tanks, other specialty equipment, etc.)
Provides onsite supervision of furniture moves, adds and changes and dispositions within the region
Escalates issues and actively participates in conflict resolution
Complete all required C&W Safety Training as scheduled.