NOC 64300 - Maîtres d'hôtel and hosts/hostesses
GreenTech Resources Worldwide Canada•Prince Albert, SK
•Onsite
About The Position
Provide a polished front-of-house experience by welcoming guests, managing reservations, and directing seating. Maintain high hospitality standards while coordinating service flow between guests and operational teams.
Requirements
- Secondary school diploma or equivalent; post-secondary education or training in hospitality is an asset.
- Previous experience in a host, maître d', or other front-of-house role preferred.
- Familiarity with reservation and point-of-sale systems and basic computer proficiency.
- Strong verbal communication and customer service skills; bilingual ability (English/French) considered an asset.
- Availability to work flexible shifts, including evenings, weekends, and holidays, and ability to stand for extended periods.
- Excellent organizational skills, attention to detail, and ability to perform under pressure in a fast-paced environment.
- Guest relations and customer service
- Reservation and table management
- Clear verbal communication and interpersonal skills
- Conflict resolution and problem-solving
- Team leadership and staff coordination
- Time management and multitasking
Nice To Haves
- post-secondary education or training in hospitality is an asset
- bilingual ability (English/French) considered an asset
Responsibilities
- Greet and welcome guests upon arrival, manage reservations, and coordinate seating assignments using reservation systems.
- Monitor dining room flow and adjust table rotations and waitlists to optimize service and minimize guest wait times.
- Supervise and support front-of-house personnel, assign duties, and provide on-the-floor guidance during service.
- Address guest inquiries, special requests, and complaints promptly and professionally to ensure guest satisfaction.
- Communicate guest needs, dietary restrictions, and timing requirements to kitchen and service staff to ensure seamless service.
- Maintain and update reservation logs, seating charts, and daily shift notes; assist with billing coordination as required.
Benefits
- competitive wages
- supportive work environment
- opportunities for growth
- training support
- other employer-specific benefits depending on the position and location
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
