Maître D’ / Guest Experience Supervisor

The Northport Hotel • Village of Northport, NY

4d • $22 - $25 • Onsite

About The Position

We are seeking an experienced hospitality professional to help lead our front door operations in a fast-paced upscale dining environment. This role is ideal for someone who is confident with reservations, guest relations, leadership, and team accountability — not just greeting guests at the door. This position includes overseeing OpenTable operations, assisting with guest recovery, helping lead the host team, and maintaining high hospitality standards throughout service. Part-time position with 30+ hours available and growth opportunities for the right candidate.

Requirements

• Minimum 3 years hospitality or restaurant experience required
• OpenTable experience required
• Ability to multitask under pressure
• Weekend availability required (Friday–Sunday)
• Evening and holiday availability required
• Must be professional, reliable, and team-oriented

Nice To Haves

• Previous leadership experience preferred

Responsibilities

• Oversee reservations, seating flow, and OpenTable operations
• Lead and support the host team during service
• Assist with guest complaints and service recovery
• Coach hosts on professionalism, phone etiquette, and hospitality standards
• Help maintain organization of menus and front desk operations
• Communicate effectively with management and service staff
• Assist with scheduling and shift organization as needed
• Maintain professionalism during high-volume shifts

Benefits

• Opportunity for advancement
• Training & development

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed