MA SCHEDULER-UROLOGY OFFICE- M/W (8-4:30) & T/TH (9-430) 4d/wk

Toledo Clinic • Toledo, OH

4d • Onsite

About The Position

Toledo Clinic's Urology Department is seeking a full-time MA/Scheduler to perform clerical and clinical duties supporting office operations. The position works under the supervision of a Physician and is scheduled four days per week: Monday and Wednesday, 8:00 a.m.–4:30 p.m., and Tuesday and Thursday, 9:00 a.m.–4:30 p.m. Hours may vary, and there are no Friday hours. The office is located at 4235 Secor Rd, Toledo, Ohio.

The role requires an RMA, CMA, or CCMA credential and previous experience working in a medical office. Toledo Clinic offers qualified Medical Assistants a $2,000 sign-on bonus. For employees with active, verified credentials, the bonus is payable within 30 days of hire; for employees who have not yet obtained or renewed a credential, it is payable once the credential is obtained and verified. Qualified Medical Assistants may be eligible for an additional $2,000 retention bonus after one year of service.

Requirements

• High school diploma or GED.
• RMA, CMA, or CCMA credential.
• Previous experience working in a medical office.
• Arrive consistently in appropriate, professional attire.
• Complete tasks within established time frames and adhere to clinic policies and procedures.
• Excellent communication, phone, and organizational skills.
• Seek appropriate tasks when primary tasks are complete and assist co-workers as needed.
• Demonstrate adaptability to expanded roles.

Nice To Haves

• Computer skills.
• Previous clerical experience in a doctor's office.

Responsibilities

• Arrive at work on time and adhere to the regular work schedule.
• Answer phones courteously and professionally.
• Schedule appointments, lab tests, surgeries, and other services.
• Verify referrals, pre-certifications, and patient information from referring physicians or the emergency department.
• Obtain prior authorizations for medications.
• Update insurance information and ABNs.
• Answer general patient questions and update medical charts as needed.
• Accurately and promptly document messages in the medical record and relay them to appropriate personnel.
• Escort patients to exam rooms, assist doctors, and perform bladder scans.
• Collect co-pays and assist with front desk duties and EBO reports.
• Call in prescription refills at the physician's request.
• Complete patient insurance paperwork and return-to-school paperwork.
• Schedule lunches and interpreters.
• Perform general office duties, including preparing charts, scanning, faxing, and maintaining refrigerator and medication logs.
• Complete other duties as assigned.

Benefits

• $2,000 sign-on bonus for qualified Medical Assistants, subject to credential verification.
• Potential additional $2,000 retention bonus after one year of service for qualified Medical Assistants.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED