MA IVF Coordinator

First Fertility•Plano, TX

5d•Onsite

About The Position

Fertility Specialists of Texas (FST) provides compassionate, individualized fertility care to patients across the Dallas-Fort Worth area, with locations in Plano, Rockwall, and Frisco. Our physicians and clinical teams work side by side to guide patients through every stage of treatment, from initial evaluation through third-party reproduction, with the attentiveness of a smaller practice. FST is hiring a full-time MA IVF Coordinator (internally referred to as Clinical Coordinator) based out of our Plano office. This is a third-party role, working closely with donors, gestational surrogates, and patients throughout their treatment journey. This role suits a detail-driven multitasker who thrives in a fast-paced clinical team and takes pride in getting the details of patient care exactly right.

Requirements

Minimum 3 years of experience in a medical office setting
Certified Medical Assistant or equivalent experience preferred
Current BLS/CPR certification
Strong organizational skills with the ability to manage detailed cycle documentation and Excel-based tracking
Excellent verbal and written communication skills and a professional, patient-first demeanor
Comfort and sensitivity working with a diverse patient population, including donors, gestational surrogates, and LGBTQ+ family-building patients
Working knowledge of OSHA standards and HIPAA compliance

Responsibilities

Coordinate patient care across TI, IUI, IVF, and ET/FET cycles, including appointments, procedures, and charting
Obtain and document all pertinent patient cycle information, securing RN or physician approval of screening results and treatment eligibility
Support third-party cases involving donors and gestational surrogates, coordinating with intended parents, agencies, and legal or medical requirements as needed
Maintain accurate cycle records and spreadsheets, tracking data and preparing reports as requested
Work closely with RN Coordinators, physicians, and medical assistants to keep patient cycles moving smoothly from screening through outcome
Proactively follow up with patients by phone and email to gather information needed for their cycles
Ensure proper handling and documentation of medications as ordered by physicians
Assist physicians and nurses with direct patient care within your scope of practice, including escorting patients to exam and procedure rooms, preparing them for exams, and performing phlebotomy
Clean and maintain exam rooms, treatment areas, and medical equipment, and keep accurate logs and records of procedures
Maintain patient safety, confidentiality, and HIPAA compliance across all interactions