MA/Front OfficeSupport
About The Position
Gastro Florida is seeking an experienced MA/Front Office Support member to join their team. This role is ideal for someone who is confident in a fast-paced outpatient environment, comfortable with high volume patient loads, able to integrate quickly with minimal training, and is a competent, conscientious, service-oriented individual with a strong character. The position involves working in one of their gastroenterology medical offices in Tampa Bay, under the direction of the division practice manager. The company is committed to Affability, Affordability, Access, Answers, and Accuracy, and aims to be the best place to work, offering team members the opportunity to be part of something bigger than just a job.
Requirements
- Must be certified medical assistant.
- High school graduate with 2 year of medical office experience utilizing EMR/practice management systems.
- Previous specialty office care experience is required
- Reliable attendance is essential
- Ability to float to different locations as needed
Nice To Haves
- Previous GI experience helpful
- Preference may be given to candidates meeting minimum requirements who have work experience from employers that emphasize excellent customer service (e.g. Publix, Disney, Chick-fil-A).
- Immediate availability preferred
Responsibilities
- Patient intake, vitals, medication reconciliation
- Checking patients in/out
- Collecting and posting copays
- Scheduling appointments
- Answer phones
- Completing medication refills and processing medication prior authorizations as directed by physician and within CMA/State of Florida scope
- Order entry, CPT coding, and supporting the providers with documentation
- Understanding of common medications used to treat chronic conditions
- Strong proficiency with eClinicalWorks (ECW)
- Managing the fax inbox, including timely review, routing, and documentation
- Scheduling patient appointments, follow-ups, scheduling procedures (Colon, EGD, etc.) and coordinating provider workflows
- Maintains inventory and equipment
- Maintains a hygienic and organized area
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
