Leidos Government Health & Safety Solution Group in Windsor Mill, MD, supporting the End User Centric IT Support (ECIS) Contract for CMS, seeks to advance our organization. Our program delivers end-user centric IT solutions to CMS, aiming for an innovative and seamless experience with their systems. We focus on secure IT integrations, user devices, infrastructure, and applications for a smooth CMS user experience while protecting data. The candidate will work in an Agile ITIL environment with a strong DevOps focus, as part of the ECIS M365 Engineering Services Team. You will provide expert support for the M365 Power Platform, designing, developing, and delivering software solutions that enhance Microsoft product experiences. You'll independently develop solutions or recommendations for complex problems, often requiring a flexible schedule. You may need to present technical documents tailored to customer environments and objectives. Participation in scrum sprint activities related to M365 Power Platform solutions is expected. Clear communication with technical staff and senior management, both written and verbal, is essential. Additional duties include troubleshooting and collaborating with Service Desk, Datacomm, EUA, Security, and Engineering Teams on technical issues.
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Job Type
Full-time
Career Level
Senior