M365 Platform Senior Analyst

Accenture Federal Services•Arlington, TX

6d•$64,000 - $124,200

About The Position

This M365 Platform Senior Analyst will be engaged in administration and engineering activities focused on SaaS software, with a particular emphasis on Microsoft 365, Entra ID, and automation solutions for the GCC High environment. Responsibilities will include support for AFS’ Microsoft 365 platform including Office applications, Exchange Online, SharePoint, OneDrive, Teams, Power Platform, Purview (Data Loss Prevention – DLP), and Copilot capabilities. This would involve handling of user tickets / incidents. This resource will also be involved in designing and developing solutions for these applications as new use cases arise and new capabilities become available. Task and schedule planning will be a key part of the daily routine, requiring prioritization of deliverables and coordination with stakeholders. Exposure to DevOps delivery pipeline tools and processes will be highly beneficial, as you will be involved in streamlining deployment workflows and optimizing efficiency. You will collaborate with security, identity, and engineering teams, contributing to larger group initiatives. Success in this position will be supported by your ability to quickly acquire new technical skills, adapt to evolving project requirements, and navigate multiple disciplines.

Requirements

Experience supporting Exchange Online, SharePoint Online and OneDrive, and Teams
Experience supporting Power Platform (Power BI, Power Apps, Power Automate)
Experience supporting Microsoft Purview, specifically Data Loss Prevention (DLP) and sensitivity labels
Experience supporting Entra, Active Directory
Experience with PowerShell and Microsoft Graph
Strong Office experience, particularly with Excel
Good communication (oral and written) and customer skills
Work independently and as part of a larger group to achieve team objectives

Nice To Haves

Experience with JIRA application
Experience supporting Exchange Server Subscriber Edition
Experience with Copilot and Copilot Studio
Experience working in and supporting a GCC High environment
Contribute to process improvements and best practices across multiple technical domains
Ability to Collaborate with stakeholders (security, identity, and engineering teams) to deliver cross-disciplinary solutions
Ability to learn and adapt to new technologies and tools as support requires

Responsibilities

Support for AFS’ Microsoft 365 platform including Office applications, Exchange Online, SharePoint, OneDrive, Teams, Power Platform, Purview (Data Loss Prevention – DLP), and Copilot capabilities.
Handling of user tickets / incidents.
Designing and developing solutions for these applications as new use cases arise and new capabilities become available.
Task and schedule planning, requiring prioritization of deliverables and coordination with stakeholders.
Streamlining deployment workflows and optimizing efficiency.
Collaborating with security, identity, and engineering teams, contributing to larger group initiatives.
Quickly acquiring new technical skills, adapting to evolving project requirements, and navigating multiple disciplines.