M365 Migration Engineer

Jolera•Buffalo, NY

About The Position

Who We Are Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. We’ve helped transform hundreds of MSPs & solution providers worldwide! With our collection of tenured experts, we provide an elevated managed service experience for a variety of clients. At Jolera, we treat each MSP partner with specialized care and uniquely organize our products for your individual business needs. Who You Are We are seeking a skilled Microsoft 365 Migration Engineer who combines strong technical expertise with excellent communication and documentation abilities. The ideal candidate will lead complex migration projects while maintaining clear communication channels with stakeholders and producing high-quality documentation. Projects include Google Workspace to M365 transitions, on-premises to cloud infrastructure migrations, and M365 tenant-to-tenant migrations. This position requires availability to work 9:00 AM - 5:00 PM Eastern Time to meet client obligations.

Requirements

Minimum 5 years of Microsoft 365 administration experience
Microsoft 365 Certified: Enterprise Administrator Expert certification
Proven experience in: Exchange migrations (On-premises and online), M365 tenant-to-tenant migrations, Active Directory and Azure AD, SharePoint Online and On-premises
Deep knowledge of: Exchange Online and Exchange Server, Microsoft Teams, OneDrive for Business, Azure AD Connect, Hybrid Configurations
Experience with migration tools: BitTitan MigrationWiz, Quest Migration Tools, Native Microsoft Migration Tools
PowerShell proficiency for automation
Excellent written and verbal communication skills in English
Strong technical documentation experience

Nice To Haves

Certifications: Microsoft 365 Certified: Security Administrator Associate, Azure Solutions Architect Expert, Google Workspace Administrator
Experience with: Microsoft Intune and Endpoint Manager, Microsoft Information Protection and Governance, Azure Information Protection, Exchange Load Balancing, Database Availability Groups (DAG)
Knowledge of: Microsoft FastTrack Methodologies, Cloud Security and Compliance, Advanced PowerShell and automation
Project management experience
Experience in creating client-facing documentation
Previous consulting experience
Outstanding interpersonal and client communication abilities
Excellence in technical writing and documentation
Strong presentation and workshop facilitation skills
Ability to explain technical concepts to non-technical audiences
Professional and confident client-facing demeanor
Proven stakeholder management experience
Excellent analytical and problem-solving abilities
Ability to manage multiple projects simultaneously
Proactivity and autonomy
Quality and detail-oriented mindset
Experience in managing client expectations and delivering difficult messages professionally

Responsibilities

Plan, document, and execute various types of migration projects: Google Workspace to Microsoft 365, Exchange On-premises to Exchange Online, M365 tenant-to-tenant migrations, SharePoint On-premises to SharePoint Online
Lead client workshops and technical discovery sessions
Conduct detailed technical assessments and present findings to stakeholders
Create comprehensive migration documentation, including: Technical design documents, Migration runbooks, Risk mitigation plans, User communication templates, Knowledge transfer documentation
Develop and implement migration strategies with minimal operational impact
Maintain regular communication with clients throughout project lifecycle
Conduct effective status meetings and progress reviews
Manage environment coexistence during migrations
Configure and optimize Microsoft 365 environments
Implement security and governance best practices
Provide post-migration support and knowledge transfer