M365 Engineer

Intrado Life & Safety, Inc. • UNAVAILABLE, UNAVAILABLE

1d • Onsite

About The Position

We’re looking for an experienced Systems/Platform Engineer to join our Back-Office Technology Engineering team. This position will be focused primarily on our Microsoft 365 environment and related identity, endpoint, and security technologies. This hands-on role combines day-to-day administration with engineering, design, and project implementation. As part of a small team, you’ll own platforms, troubleshoot across technologies, and help improve how we operate. We’re looking for someone with a broad base of experience across a variety of technologies and a desire to grow and learn new things. A solid security background and identity management experience are especially valuable.

Requirements

• 4+ years in systems administration, infrastructure engineering, or related IT operations roles
• Hands-on administration of enterprise-scale Microsoft 365 environments
• Independent ownership of platforms, complex troubleshooting, and technical implementations
• Balancing operational support with project delivery
• Working within enterprise ITSM, ticketing, and change control processes (ServiceNow or similar)
• Microsoft 365 Core: Exchange Online, SharePoint Online, Microsoft Teams
• Identity: Entra ID, Active Directory, and enterprise identity management
• Access Controls: Conditional Access, MFA, SSO, PIM
• Endpoint Management: Microsoft Intune
• Automation: PowerShell and scripting/automation
• M365 Security: Defender for Office 365 administration and troubleshooting
• Security: Enterprise security practices across identity, endpoints, and infrastructure

Nice To Haves

• Compliance: Microsoft Purview (DLP, eDiscovery, retention, sensitivity labels)
• Security Monitoring: Microsoft Sentinel
• Defender: Defender for Endpoint, Defender XDR
• Identity Governance: Access reviews, lifecycle management
• IAM Platforms: SailPoint or similar
• Authentication: Windows Hello for Business, passkeys, FIDO2, certificate-based authentication
• Licensing: M365 subscriptions and license management
• VDI/Cloud Desktops: Windows 365 Cloud PCs
• Servers: Windows Server administration
• IT Foundation: Broad experience across networking, Linux, VMware/virtualization, and general IT

Responsibilities

• Platform Administration: Manage and support Microsoft 365, Entra ID, and other assigned enterprise platforms
• Engineering and Delivery: Gather technical requirements, design solutions, and own implementations and technical projects
• Identity and Security: Manage Conditional Access, privileged access, authentication methods, and platform hardening; partner with security teams on investigations and risk remediation
• Troubleshooting: Resolve complex escalations across identity, endpoints, applications, and infrastructure
• Automation and Scripting: Build scripts, tools, and procedures to reduce manual work and improve consistency using PowerShell, Power Platform, etc
• Platform Reliability: Monitor service health, eliminate recurring problems, and improve availability
• General Infrastructure: Support Windows Server, AD, virtualization, Linux, networking, and other technologies as needed
• Documentation and Collaboration: Maintain technical documentation and procedures; work with internal teams and vendors
• On-call Support: Participate in an on-call rotation for a 24x7 company, including off-hours maintenance and incident response

Benefits

• medical
• dental
• vision
• life and disability coverage
• paid time off
• 401(k) retirement plan
• paid parental leave
• access to a robust library of personal and professional training resources
• employee discounts
• critical illness
• hospital indemnity
• access to legal support
• pet insurance
• identity theft protection
• EAP (Employee Assistance Program) that includes free mental health resources/support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree