M365 Engineer

PDW•Huntsville, AL

About The Position

The M365 Engineer administers Microsoft 365 GCC High services, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, and the Security & Compliance Center. The role configures tenant policies, administrative roles, conditional access, and retention settings while supporting governance, lifecycle management, and collaboration-tool best practices. The engineer develops PowerShell scripts and repeatable workflows for tenant administration, reporting, identity operations, and service automation. They use Microsoft Graph, Exchange Online PowerShell, Teams modules, SharePoint PnP, and Intune Graph API to create audit logs, compliance snapshots, documentation, and technical runbooks. The role also manages identity lifecycle processes, group-based licensing, and access reviews; troubleshoots authentication, conditional access, MFA, and SSO integrations; and collaborates with systems engineers on upgrades, feature rollouts, modernization, and service optimization. The position typically operates in a standard office and manufacturing environment, may involve occasional travel to other PDW facilities, and may entail exposure to outdoor weather, noise, and non-climate-controlled environments. PPE may be required depending on the environment. Standard hours are Monday through Friday, 8 a.m. to 5 p.m., with occasional overtime as operational needs demand.

Requirements

  • 5–8 years of experience supporting or administering Microsoft 365 environments in an IT support, systems administration, or similar technical role.
  • Strong understanding of Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
  • Ability to independently prioritize and complete responsibilities with minimal supervision while consistently meeting expectations.
  • Hands-on experience creating and managing Intune device compliance, configuration profiles, and application deployments.
  • Proficiency with PowerShell for automation, reporting, and maintaining administrative notebooks or runbooks.
  • Ability to diagnose and resolve issues involving endpoints, user access, collaboration tools, and cloud services.
  • Compliance administration within CMMC and NIST SP 800-171 guidelines.
  • Experience collaborating with cross-functional IT teams, including security, network, infrastructure, and engineering.
  • Ability to obtain and maintain a U.S. Security Clearance.
  • Ability to sit, stand, bend, reach, climb, and move about regularly throughout the day; lift and carry up to 50 pounds; and operate standard office or manufacturing equipment with manual dexterity.

Nice To Haves

  • Familiarity with Jira administration, including workflows, fields, permissions, dashboards, and automation rules.
  • Linux/macOS endpoint management experience.
  • Multi-tenant Microsoft 365 administration.
  • Okta integration workflows and troubleshooting.

Responsibilities

  • Manage Microsoft 365 GCC High services, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, and the Security & Compliance Center.
  • Configure tenant policies, administrative roles, conditional access, and retention settings.
  • Support governance, lifecycle management, and best practices for collaboration tools.
  • Develop PowerShell scripts for tenant administration, reporting, identity operations, and service automation.
  • Create and maintain automation scripts, documentation, and repeatable workflows for operational tasks.
  • Use Microsoft Graph, Exchange Online PowerShell, Teams modules, SharePoint PnP, and Intune Graph API for advanced automation.
  • Build automated audit logs, compliance snapshots, and technical runbooks.
  • Manage identity lifecycle processes, group-based licensing, and access reviews.
  • Troubleshoot authentication, conditional access failures, MFA, and SSO integrations.
  • Collaborate with systems engineers on service upgrades, feature rollouts, and large-scale modernization projects.
  • Contribute to architectural discussions about M365 service optimization, automation improvements, and long-term scaling.
  • Collaborate with cross-functional IT teams on complex issues and projects.
  • Travel occasionally to other PDW facility locations as needed.

Benefits

  • Comprehensive BCBS medical, dental, and vision coverage, with 80% sponsored by the company.
  • Safe Harbor 401(k) with company match.
  • Paid parental leave.
  • On-site gym at the Huntsville, Alabama, and Denver, Colorado, locations.
  • Employer-provided life insurance.
  • Employee Assistance Program (EAP).
  • Competitive salary.
  • Paid time off (PTO) and flexible leave options.
  • Teamwork- and innovation-oriented work environment.
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