M365 Copilot Software Engineer

Genpact

4d • Hybrid

About The Position

Genpact is seeking an M365 Copilot Software Engineer to join their Experience unit. This role focuses on building and scaling enterprise-grade cloud solutions within the Microsoft ecosystem, with a specialization in Copilot and AI centered on the Azure stack. The position involves extending into M365 Development, API, and integration layers, connecting modern front-end experiences like Next.js and React web apps through SPFx. The engineer will design and build integrations across the M365 tenant landscape, including SharePoint, Microsoft 365, Power Platform, Dynamics, and Microsoft Graph, as well as SQL and document databases and Microsoft Fabric. On the AI side, the role will involve productionizing Microsoft Copilot Studio, Microsoft Foundry, Azure OpenAI, Azure AI Search, Azure Cognitive Search, and Azure Machine Learning to build agentic and generative AI capabilities. This is a lead role for individuals who are adept at architecting and developing end-to-end Agentic Solutions, integrating SPFx front ends, and delivering practical AI features. The position is based in Houston with an in-office/hybrid model.

Requirements

• 8+ years of professional software development experience, with deep expertise in M365 and Microsoft Azure as a foundation.
• Proven experience designing and building M365 applications and solutions, SPFx components, and integration layers connecting M365 tools via secured APIs.
• Hands-on experience with the M365 security suite of Entra, Purview, and SharePoint Advanced Management.
• Experience working with the full M365 suite of tools and familiarity with Microsoft Fabric for data and analytics.
• Practical experience building AI-powered features using Microsoft Copilot Studio/Foundry, Azure OpenAI, Azure AI Search, and Azure Cognitive Search.
• Solid understanding of cloud architecture patterns: microservices, event-driven design, caching, messaging, and secure API design.
• Experience with CI/CD and DevOps practices using Azure DevOps and/or GitHub Actions.
• Comfort using AI-assisted development tools (GitHub Copilot, Claude, Codex) as part of the daily engineering workflow.
• Strong communication skills, with the ability to work directly with clients and cross-functional teams and to mentor other developers.

Nice To Haves

• Prior experience in consulting, agency, or multi-client delivery environments is a plus.
• Microsoft certifications (Azure Solutions Architect Expert, Azure AI Engineer Associate, Power Platform, or similar).
• Experience with Next.js/React front-end development and SPFx frameworks, as well as Azure resource management and build out, API Management and scripting via PowerShell/CSOM.
• Familiarity with agentic AI patterns and multi-agent orchestration frameworks (Semantic Kernel, LangChain, or similar).
• Deep experience with Power Platform, Copilot Studio, Azure AI Foundry to solve problems and show organizational value.
• Background designing solutions across hybrid on-prem/cloud environments, particularly involving M365 and SharePoint migrations.
• Track record of building internal accelerators, frameworks, or reusable components that scale across client engagements.
• Experience in regulated industries (financial services, healthcare, legal) with attention to security and compliance requirements.

Responsibilities

• Design, build, and operate cloud-based solutions on Microsoft Azure using .NET/C# as the primary foundation, applying sound architecture, design patterns, and engineering best practices.
• Build and maintain the front end SPFx, API, and Azure supporting layer connecting backend services to modern front-ends via SharePoint, Teams and other M365 tools.
• Integrate enterprise backend systems including SharePoint, Microsoft 365, and Microsoft Graph including native and custom connectors, ensuring secure, reliable data flow across the ecosystem.
• Design and implement AI-powered features and agentic experiences using Microsoft Copilot Studio, Microsoft Foundry, Azure OpenAI, Azure AI Search, Azure Cognitive Search, and Azure Machine Learning.
• Architect solutions for performance, security, and scale applying sound patterns for authentication/authorization, caching, messaging, and resilient service-to-service communication.
• Own CI/CD pipelines and DevOps practices using Azure DevOps and GitHub Actions, driving automated build, test, and deployment across environments.
• Use AI-driven development tools (GitHub Copilot, Claude, Codex) to accelerate delivery, prototype faster, and raise the bar on code quality across the team.
• Partner with middleware and mobile engineers to define clean API protocols using M365 and Azure as a backend.
• Serve as a technical lead on client engagements, translating business requirements into pragmatic architecture and mentoring developers through code reviews and hands-on guidance.
• Collaborate with architects across the Experience practice to ensure backend and integration decisions align with the broader platform strategy.
• Contribute to Genpact Experience’s Microsoft practice through reusable accelerators, internal tooling, and documentation that raise delivery quality across engagements.

Benefits

• Flexible PTO and work schedule
• Hybrid or fully remote work options
• Comprehensive insurance coverage and flexible spending accounts
• 401(k) with company matching
• Monthly work-from-home stipend
• Continuous training, certifications, and learning opportunities
• Regular cultural and social events: volunteering, game nights, happy hours, team outings, and more
• Active Employee Resource Groups (Parents, Pride, POC, Womxn)
• Mentorship and career development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed